DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that installed the 55 inch TV and the Sonos sound bar did an excellent job. We are very happy with the products and installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did tge best job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional duo arrived

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was as good as advertised, showed up on time, worked well together, did minor calibration of TV, and configured all my devices, even ARC into my receiver. Showed me how to use features, did not leave until I was satisfied. Excellent and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative did a great job taking down the old TV and mount and installing the new mount and TV. It cost about $450 to do both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are great, came kept everything clean so well organized, they had to move our mount, vacuumed as they drilled, had it up and running explained some features and off they went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad Get 5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d left a review. Obviously, I didn’t. The two “gentlemen” that installed and mounted my new 55” Samsung tv were excellent. On time. Professional! Excellent job, with no issues. They even took the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Intstallers Are the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and programed my TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how good, and nice Geek Squad are. They came and mounted my TV in no time! They did a wonderful job! my TV is very sturdy. I totally trust them and will continue to use them. THANK YOU on a job well done! I will pass on my experience to everyone who needs this done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install a full motion TV wall mount were great. They were on time, professional, were considerate of their surroundings. Took the time needed to get the job done right and perfect.. I did have to call them back for something minor, and they were the same way when they returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy (Geek Squad) is an awesome installer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung - 65” Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024). We could have purchased it at many different location, but wanted to have it installed above our stone fireplace in our new home by Sammy Guajardo. Sammy installed a similar TV for friends of ours and he was absolutely fantastic. He is very friendly and takes pride in his work. Sammy is a great asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV on wall and looks great. Geek squad always does a good job and very courteous. Always ask before leaving if I have quwstions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not mount an 82" by myself so I called the Geek Squad. Initially set up over the fireplace, large TV, mistake on my part. I called them back and they placed it over the wall in the keeping room, no questions asked. Total Tech Support member, I will definitely renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awsome. Professional quick. In and out. They know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for every appliance in my house!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always come in , get the work done with no issues. In my old house other installers start making excuses why this may be a challenging install, but the geek squad just gets the work done and does it well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time, went right to work and were finished ahead of schedule. They set up and explained all they did and how to use all the features on the tv, sound bar, adjustable mount and remotes. Not only efficient, but courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 4 TVs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 4 TVs that were mounted in different rooms. The agents did a fantastic jobs mounting TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: TV/Sound Bar Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and mounted the TV & Sound Bar with ease...

    I would recommend this to a friend