Customer Ratings & Reviews

The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

The technicians who delivered and wall-mounted my LG CX 77" were absolutely phenomenal! They both were extremely knowledgeable and made the process look extremely easy. I would definitely recommend this service to anyone else looking to buy a TV at Best Buy!

After a little mixup with the scheduling the gentleman that came over to finish the job we’re both excellent flight. They did forget hook up my phone, but I guess I’ll have to have them out again.

Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

The guys who came out to my house to install my TV mount were great they treated me like they knew me from day one not just a customer. They were very quick to install and walked me thru the process from the start to the end and the took the trash when they left.

Very professional, arrived on time, did the install in a very skillful manner, consulted with me as to the proper placement and completed the job in a timely basis. They took all proper precautions and maintained social distance and were very respectful.

I was not home when the agent connected the new tv, but my husband was. Unfortunately, my husband did not know all the necessary information for connection, so the agent came back a second time to get the needed information for setup. The agent was excellent and very knowledgeable!

When I can have professionals who do this for a living so it for me. The two guys who serviced us were amazing. They were truly knowledgeable and helpful. Showed us how to use our equipment, how we can improve it, and what are some good options and deals we could find back at the store. Would do it again!

They did an exceptional job. They came with the TV, moved it upstairs, and installed it quickly. They also offered to move the previous tv and box it came with. They were very professional and polite. Would recommend especially for larger tvs.

I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

Both Aaron and Eli were very friendly and helpful. They connected everything for me, but somehow forgot to set up the sound bar. It was okay though. i contacted Aaron and he walked me through it. Great guys, great service!

The installation went smoothly and Gary was wonderful. He was very knowledgeable. He left my home in a perfect condition. I’m very happy with the service I received.

Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

The technician was polite and very knowledgeable about hooking up my TV and receiver, along with my old blueray player and my U-Verse box. When everything was installed and up and running, he thoroughly went through step by step how to operate my new TV and all the other components.

TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

The mounting , and cable hook-up was excellent. The two installers really knew all about the products and spent a lot of time doing everything perfectly and could answer any questions. Very glad I used them and didn't try to do it myself.

Geek squad is very profesional. The guys that came out were very knowledgeable and fast to set up all my devices. I’ve used them before and will continue to use them. They set up 5 TVs this last time in about an hour and a half. They set up my directv and also any game systems I had.

The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

John and John were great!! Couldn't be happier. They were efficient and cheery!

The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.