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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Carlos Salinas earned a BBQ lunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TECH EVER! Carlos Salinas definitely earned a BBQ lunch! Arrived on time, was courteous, efficient and had 2 TVs mounted, installed and set up in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick efficient, and took the time to go over the functions, took a few minutes to hide all the wires behind the set, looks clean above the mantle. well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Second Geek Squad remounted the TV correctly and did an excellent job of getting the sound bar placed, adjusted, connected to the TV. They were courteous, friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job, just a little late getting to the house, but did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is legit! It was worth every penny! They were here for 6 hours making sure everything was installed perfectly. It would have taken me days to install everything without the confidence that it was done right! This team are professionals!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys, poor implementation of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the crew arrived on time the first install but having to replace the first TV for another on due to manufacture issues I needed another install day. Second time around the came late and actually cause damage to one of my home theater speakers that wasn’t even part of the install, and scratched the TV they were taking back. I did get reimbursed for the damage caused to my property by the insurance company but not without going through hurdles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people doing awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly and safely installed our mount and got the large TV high up on our wall. They were very kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is about the Samsung TV 32 inch TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Samsung TV set 32 inchIt is a excellent TV I haven't in my bedroom it works greatIce also used the Samsung channel and is excellentI watch a lot of movies on itIt's got a lot of applications which I likeI have been purchasing Samsung television since 1967I also have a Samsung TV it's a tube set and it's still workingSamsung is the better TV to buyThey have excellent customer serviceYou can contact them with your television setAnd they always help meFor this I give you a 10 Star excellent excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super professional and really took the time. The took the TV off the wall three times, until we were completely satisfied with the placement. Absolute no-brainer to us as the mounting gives ultimate peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who set up the tv and put the tv mount on the wall did an excellent job. He was nice, friendly, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did TV swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad removed my old TV and mounted and hooked up my new TV. They checked it out with all my attachments and demo that all was working.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was very quick. Team was personal, professional, and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young Geek Squad guys who installed my back porch television and mounting did a superb job. They were knowledgable, smart, and worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Display and set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and installation of the tv mount and tv and the connection was exceptionally done.

    I would recommend this to a friend