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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival - friendly service and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and went beyond to resolve an issue signing into Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great. Very professional and very detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did TV swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad removed my old TV and mounted and hooked up my new TV. They checked it out with all my attachments and demo that all was working.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young guys mounted my TV quickly and made sure my FireStick was hooked up and working. They were very professional. Gave me an overview of features. Cleaned up all packing materials and vacuumed while drilling to limit the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Cornelius and Mr. Ramon did an excellent job and setting up our TV. They are both an asset to your company. We received great customer service. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV - On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, and efficient. In and out in less than thirty minutes with all working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeknl squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very helpful. We love the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set u of the unit was done very well by the geek service persopn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cordial service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and they were super friendly. Not to mention they took very good care not to damage any walls or the floor. I love how they cleaned up after themselves after the install. Highly recommended their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came were extremely polite and professional. Showed with in the allotted time frame. Constant communication keeping me apprised of their arrival times. They knew the mount that I purchased inside and out so installation was extremely fast and easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They delivered, unpacked and mounted my new 75 in TV in a very short time. They were neat, courteous, nice and very professional. After set-up, they showed me how to operate my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful TV Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful for the Geek Squad members that installed the wall mount and bracket for the Sony tv purchased. Geek Squad also setup the tv and provide instruction on how to add apps to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

    I would recommend this to a friend