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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Awesome Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install the tv were great. I purchased the tv for my parents and the installation team took the time to help my dad understand how to use his new tv. They took their time and were very patient as my dad was figuring out how to use his new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done install, all my questions answered, done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Geek Squad were very professional. They showed up on time and did a great job with the set-up. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is to way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job and were very patient since the Ring system would not hook up to the wi-fi. They also took care of mounting our 2 TVs and did a great job. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth arrival was on time. Also installers hooked up my TV in my living area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and re-arranged the appointment to a more convenient time. When they arrived they wore foot coverings to keep our carpets cleaned. They worked quickly and efficiently on connecting the new 55" TV connected to our old TV stand and getting the TV working. They reviewed the functions of the new remote and took away our old TV for a $40 fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were neat and organized they did an outstanding job installing this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guided me thru the use of remote and ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents with professionalism and expertise successfully instaled and mounted my 50 inch sony smart tv. They were able to show me also tge hdm1 ports thst i can use for sny streaming stick or device. Answered sll my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You purchased the Geek Squad installation of a large screen TV because you either don't want to do it yourself, can't do it yourself, or possibly a combination thereof. For me, it was both - I didn't want to nor did I want to screw up the job. This is the second time I've used Geek Squad and both have been wonderful experiences. On this job, I had the mount already purchased, opened, and laid out on the floor. I needed them to bring my TV in from the garage. There were two people...two people that if you didn't know any better you would have thought they owned the company that is how considerate, mindful, and skilled they were at what they did. What took them 25 minutes to install and mount the TV would have easily taken me hours. On top of that, they took the time to explain how it functions (tilting, moving, etc.) but also some neat little tricks on hiding cords and ideal height, etc. Without any doubt, time is money and the Geek Squad saved me a lot of both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were incredibly efficient. They were supposed to come with two TVs, but the warehouse only gave them one. It wasn't their fault, so I won't penalize them for the warehouse's fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the Geek squad guys come out to mount my TV and they did a fantastic job. It was covered under my total tech membership and basically paid for the membership with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Mount Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out to my house on a Saturday and mounted my TV in under an hour. Everything went smoothly and I couldn’t be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know what they are doing and they are very professional and nice to deal with. I did NOT want my handiman messing with my wall tv installs. I needed it done perfectly and easily and that is what I got!! Since I have total tech, they did it for $50!!!! A no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices as needed. They were quite professional, courteous and clean. Overall they did an excellent job that was above my expectations

    I would recommend this to a friend