Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent TV installation and set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A great way to have your tv set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how easy this was. They brought the TV and mounted it. I wanted it in the corner cause that was the best angle for the room, and I already bought a corner mount from Amazon. They had no issues and talked me through the process and asked a lot of questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent on-time installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a soundbar for our large screen tv and decided to use the Best Buy Geek Squad to take down our tv, install the soundbar, and then re-mount our large tv. They arrived on time as scheduled and were very polite and did a great job. We were very impressed and glad we hired this service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived on time and installed and connected my TV in a timely manner. They even connected it to my sound bar that I couldn’t connect to my previous TV that was only a year old. I was very pleased with their service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service! Geek Joe rendered great service, and was knowledgeable about the job and answered all our ridiculous questions, a job very well done!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Clean and Fast Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JASPER and his partner were wonderful, and did a perfect installing job for my new Samsung 43inch Smart TV. My old TV was very heavy; however, the men were somehow able to remove the TV and take it away. I was so grateful-----
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was excellent they treated my purchase as if I was a million dollar customer, I would definitely recommend using them to install your TV
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek quad heroes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young men were amazing. They came twice because I did not have the correct equipment To install the TV. They were very knowledgeable, polite and helpful. They were able to use some of my existing equipment and my sound system. I hope to see them again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Went from problem to great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geeks tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great job the guys did ! The tv wires were all hidden in a timely manner, making the tv that was hung earlier really look clean n free from those messy wires just hanging there. And making the room have a much cleaner look. Thanks guy !!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In and out in minutes. Excellent service. Would buy again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly and easily!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a perfect mounting job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys were nice to work with, super efficient, mounted the screen perfectly, and...for a non nerd like me, programmed it into working order in a flash. So easy to use now. And looks great on the wall.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
