Customer Ratings & Reviews

Phil & Tim mounted 2 tvs and they were awesome! They programmed all our devices and even covered the wires with the cords covers my husband was preparing to do(thank God). They were very friendly and knew exactly what they were doing, very quick & clean. Awesome Awesome work!!

The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

The agents set up the tv , connected all devises and tested it to makee syre everything was working as it should

My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

Agents are very efficient, clean, polite and respectful.

The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

The agent called ahead to let me know that he was on his way. Very personable. Had a great sense of humor and not afraid to explain exactly what he was doing. The installation was completed with no issues. Clean up was done without asking. I would have him back for any job!!

Having the Geek Squad is a must and I'm glad I got it with my purchase. I ordered a TV and stove and they set up everything perfectly. Would definitely recommend.

The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

The mounting was for an 85-inch TV, so there were 4 tech's who came out for the installation. They were all very professional and did the work quickly. I won't hesitate to use Geek Squad again.

Very professional install. I would without a doubt use Geek Squad again.

This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.