Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a fantastic job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
PERFECT INSTALLATION! HIGHLY RECOMMEND.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks Rule
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen from Geek Squad did a fantastic job start to finish. They were incredibly fast and efficient, and when they left my new tv was above my fireplace, and the old tv was hanging in my office. Getting the Total Support package saved me money, too. Great job all around.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Extraordinaire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Explained everything after setting up. Had me use LG remote before he left so I could yse all the apps, etc. Then took away everything I no longer needed to be recycled.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad tech was excellent . When he called to say he was on way, the tv hadn’t been delivered yet because they were running way behind. He made sure to be available for the next few hours. When I called him, he was here in 20 minutes. He was very knowledgeable, friendly, and polite.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Best Support Team Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Quick and easy Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Guys did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did a nice job mounting the new flat screen tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install was great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and installed/mounted our TV in good time. They were courteous, professional and timely. Cleaned up after themselves, and carried off all boxes.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
This Is Why I Joined TOTALTECH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lets Just Say... I am ANGRY that we are ONLY allowed 2 free setups a year, because Manny was PROFESSIONAL, Insightful and EXPEDITIOUS! And I need 2 MORE hung up Right Now!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The assembly and install was perfect. They arrived on time, assembled my tv mount and hung the tv. Afterwards everything was cleaned up and all packing removed from my house. And in record time. The Geek Squad was very personable and friendly.. I am very happy on how well everything went.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Guys Deliver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having geek squad come to house to set something up because I know it will be done right the first time. Great service and I love how when you buy a new tv this service is apart of that!!!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation of my new LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came with the TV and installed it flawlessly.. They gave me instructions on how to operate and answered all questions before leaving.... They took my old tv away also..
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg was absolutely amazing to work with. He was professional and reliable. He came and mounted two of our TVs and did such an incredible job doing so. I was extremely impressed by his customer service and he had such a kind personality.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were really nice and helpful, I didn't have to do anything and They got my t v all taken care of and replaced from the one that broke
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squads the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came out to install it did a fantastic job! They also cleaned up everything and wore shoe covers which I really appreciated.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Clean and Fast Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
