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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Sometimes you don't want to DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my TV with no issues. It was done professional and timely. He also cleaned up after all the work was done and before he left. Highly recommend using their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted my tv with ease and in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas and James were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV Connect and Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mounting of my new 77 inch LG G1 77 inch TV. Best Buy did everything from installing in wall cables, attaching the wall mount and hanging the TV. It was a very professional job and I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Fast, and high Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and worked quickly without sacrificing quality. This added benefit to the Totaltech Membership practically makes the membership pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked so well on the TV mount and they dod an exceptional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Sam insralled my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam did a wonderful job installing my new TV today. He was on time and answered my questions. He worked hard while fixing my problem. Thank you, Sam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85 in tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, came on time. Job was done pretty quick and cleaned up well after Job was done. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faststic Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team - Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my 65 inch TV over my fireplace. They had the expertise to get the job done perfectly and in a surprisingly short period of time. I could not be more pleased and would not hesitate to recommend Geek Squad installers to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad Get 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d left a review. Obviously, I didn’t. The two “gentlemen” that installed and mounted my new 55” Samsung tv were excellent. On time. Professional! Excellent job, with no issues. They even took the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable guys, and they installed everything so fast. They even walked me through the TV's features and some basic troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely and mindful potential damage to floors and other furniture

    I would recommend this to a friend