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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time. They were efficient, courteous and knowledgeable. The wall mount was centered and the TV set up within the hour. There was nothing to clean up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extraordinaire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything after setting up. Had me use LG remote before he left so I could yse all the apps, etc. Then took away everything I no longer needed to be recycled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TV super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and came in exactly at the time schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted television and soundbar fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the two Squad men! Got us up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service on 03/31/22.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful, knowledgeable and more than willing to answer all our questions. They also gave us tips on getting all the benefits of our new TV and Roku to get the best picture available. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed/mounted our TV in good time. They were courteous, professional and timely. Cleaned up after themselves, and carried off all boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is Why I Joined TOTALTECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets Just Say... I am ANGRY that we are ONLY allowed 2 free setups a year, because Manny was PROFESSIONAL, Insightful and EXPEDITIOUS! And I need 2 MORE hung up Right Now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an awesome job installing my 65” tv. They were on time, professional, and courteous. The cost was well worth it. They were familiar with the wall mount also from Best Buy and they knew what they were doing and finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great TV Installation from The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad mount and set-up a TV is always money well spent. I've always been pleased with this service and once again it was quick and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- your own electronics experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service can’t be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fabulous! Arrived on time, fast and neat installation, area kept clean. They hooked up everything and showed me how to use it. At this price, why fight with mounting a heavy tv?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job hanging my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job hanging both of my TV mounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys Deliver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

    I would recommend this to a friend