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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew installed the TV without problems. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic. I can't believe I never had the geek squad do any installs in the past. They were very knowledgable and explained eveything to me. Give them a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment, great price, and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent, then it quickly and it’s completely level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came in and installed the TV and connected all my devices. They were very professional and made sure everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They are professional in determining the best installation possible. They allow time for any of the customers concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and professional plus respectful. They explained what they were doing every step if the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a totaltech member so this was free. They did a good job of mounting the TV on my existing mount. They were friendly and kept me informed of their arrival. Happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Pleased. Quick, detailed TV adjustment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Spencer Chapman install my new Samsung S95F 65 in TV and Wall mount. They were nice, well dressed, cleaned up everything and set up the new Samsung soundbar with the TV. Everything works perfectly. I have always had great luck with Best Buy in terms of good pricing and the best intalls!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - expert installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job per usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Otiz is a rock star! My wife and I are trying to adopt him. Seriously, he does a fantastic job, has very high standards, can solve any problem that springs up during the installation, great customer service and is simply a great person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent service! Nice guys! They know what they are doing! Brought all the tools and necessary equipment with them and did all the work correctly the first time! Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great jobs setting up my new 55 in tv. Arrived on time very knowledgeable. He went over everything with me. Clean up everything. Everything done timely. It’s was worth me paying to have third done. This company was great. Great job!!!

    I would recommend this to a friend