Customer Ratings & Reviews

Technicians were prompt, professional and courteous. Actually showed up early and finished the job in less than 45 minutes. Before they left they cleaned up, took all the packing materials and then reviewed how to use the product.

The Geek Squad arrived in two and were on time. They knew what they were doing and were very courteous and efficient. They did a great job of mounting the TV.

Great setup of the wall mount. I feel condident my large tv is installed correctly and is safe and secure.

Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

Tristan and Bishop were outstanding in every way. They explained what needed to be done, they went about being very mindful of the home and other furnishings, and they completed (what seemd to us to be) a very complex install. The TV was positioned exactly as we requested (proper height, centered etc.). They are a fantastic team! If Best Buy doesn't send them out together, they are missing out on providing superior customer service.

Christopher Wilson from the Atlanta Edgewood store was excellent. He is highly skilled and was very personable throughout the installation. If you need a TV installation, Christopher is your guy.

Geek Squad was great. They mounted the TV and made sure we understood how it was set up. They also made excellent suggestions on improving the sound.

Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

The two agents mounted 2 tv's for us and they did it in a quick and efficent manner. They also reconnected equipment and made sure all devices/tvs were working before they left. Great service, would do it again!

The Geek Squad did an excellent job installing my mount and my TV!

The agents installed a TV mount and set it up perfectly. They arrived on time and they tied up all cables, neatly. They made sure I understrood how to move the TV screen, properly. TYhey were polite, knowledgeable and professional.

Geek squad guy was great. Friendly, clean cut and knew what he was doing . He hug the tv on the wall and after he was finished he also set up the tv and made some tweaks so the picture was superb !!! Will use again.

They arrived on time, Practiced social distancing. Install was fast, and proper time was spent on set-up and answering questions. The next day I had a question about a message on the TV, so I called the installer, and he answered it quickly and correctly.

Installers were professional, knowledgeable, and friendly. Very down-to-earth on how they explained everything and cleaned up exceptionally well. Great all-around experience.

Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

The Geek Squad installed my 65" TV on the wall, set it up and programmed for successful installation. These guys know what they are doing and will point out if the previous installation was done incorrectly as they have your safety in mind. Will definitely acquire them on my next installation.

All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

The agents did a very nice job of installing the mount and tv. I even had them install the boxes which conceals the wiring behind the wall down to the plugs. They cleaned up after themselves quite nicely as well.