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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the Geek Squad associates who installed my new television. They were very focused on the task and explained the features of my new TV very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They asked my opinion of where the TV mount and bracket would be placed prior to the work being done. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team who installed 2 flat panel tv's-one over a fireplace and another on wall in large bedroom, did a wonderful job and installed the mounts perfectly centered and where I wanted them to be. They did great on clean up and no damage at all with the tv's or the walls they were mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took away old tv mounted new one and connected to all my devices. Seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaryJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, mounting and set up.went very smooth. The two service men were excellent at their job. I would highly recommend them. It was so easy on us. All i had to do is open the door and then set back and relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good price. If you need to cut holes in wall to run wiring or add electrical outlets they cant do that but we were satisfied for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation the guy was nice and he did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the geeks at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how professional the guys were that installed my TV. They even offered to come back and get everything lined out and in sync once I was able to get everything replaced that the lighting had messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting we chose to hold our 43” tv is perfect . It allowed us to mount the TV in the corner of our new sunroom..The Geek Squad got the mount and TV up and going in no time.. no fuss … no muss . Grateful Homeowners here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's experienced installers were on-time and knew exactly how to mount and connect everything for my 75-inch TV. In my case they mounted the TV above our fireplace. They programed the TV and explained everything for basic operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Sailing for connecting soundbar mount to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was efficient and expedient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a welcomed professional. He was polite and respectful as well as very efficient in his profession. He installed my TV, set it up, had it working well and told me/showed us everything we needed to know. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV - On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, and efficient. In and out in less than thirty minutes with all working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince did a great job with a difficult mount and installation. He is very helpful, informative and professional. Goes above and beyond. Gives Geek squad a great impression to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad did a great job mounting my TV for me. They made sure to discuss with me everything that was going to be done, as well as everything that was done. They made sure it was extra secure and safe, as well as centered and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 2 GUYS THAT CAME WERE WELL PREPAIRED. THEY HAD ALL THE NECESSARY TOOLS THEY NEEDED. THEY WERE QUICK TO LOCATE THE NECESSARY MOUNTING POSITIONS AND DID A GOOD JOB. THEY EVEN TOOK AWAY ALL THE UNDEEDED PACKAGING. NO MESS FOR ME TO CLEAN UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Specifically the two that came and mounted mine. Really top tier guys. Took time to make sure my TV was at the exact right eye level while we talked about anime and silly nonsense. Pretty good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men sent with TV and Sound bar setup new the device and setup procedures and provided us with all the information we needed to operate the system. Great job!!

    I would recommend this to a friend