Customer Ratings & Reviews

Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

The Geek Squad came with the TV and installed it flawlessly.. They gave me instructions on how to operate and answered all questions before leaving.... They took my old tv away also..

Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

Excellent service and installation was professionally done. Configured my network and ensured all the app’s were set up and working.

The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

Service was excellent and quick. Professional set up

I recommend this service--they were on time, professional, neat and expert, especially when they encountered some issues with internet connection. I will definitely use this service again!

The agents mounted my tv above the fireplace with ease and get it connected to all my device. They test all the features on the tv working perfectly. They connect the tv with my sound barr too and maje it to work perfectly. Even gave best suggestions to place my woofers.

This one again has the best picture quality. Nothing can beat Sony OLED picture and 65” can go in any room later when Sony comes up with newer and better stuff!

The Geek Squad arrived in two and were on time. They knew what they were doing and were very courteous and efficient. They did a great job of mounting the TV.

The geek tech was very professional, friendly and courteous. He took every precaution to safeguard my home during the installation process of my tv wall mount.

Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.

Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

The Geek squad was as good as advertised, showed up on time, worked well together, did minor calibration of TV, and configured all my devices, even ARC into my receiver. Showed me how to use features, did not leave until I was satisfied. Excellent and professional service

Quick and easy, fast and friendly .Came bright and early in a Saturday morning . They sent 1 guy to mount a 55 in to the wall. Cleaned up and took the old tv when done. No complaints

Added Geek Squad delivery and setup for my recent TV purchase. Techs arrived as scheduled and were knowledgeable, efficient and professional. Well worth the additional cost.

The Geek squad was on time, efficient, and answered all of our questions professionally.

The installers did a wonderful job and were prompt and courteous. I would highly recommend!

The agents mounted the TV with expertise and timely manner.

Shawn our Geek Squad agent did a great job. He called me before hand to make sure what I needed and brought with him a different mounting bracket just in case which was good since one I had purchased from calling in order was totally WRONG!!! Great job