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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Nice Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job with mounting my tv. They were knowledgeable and did nice work, though it did take a bit longer than I expected (they needed to get parts from their van that they didn't bring in with them).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate and mount old 55" tv and mounted new 75".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remove my 55" tv from my living room and mounted it in my family room and connected it to cable. They mounted my 75" tv in the living room and connected it to the sound bar and cable. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install; cleaned up any mess; clear instructions on how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 98 inch Sony TV and they did a great job, very professional and very knowledgeable. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV wall mount for out TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing our TV mount on the wall. It didn't take long at all and it was all complete. Would recommend them for others to use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With Service Received!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job mounting our new TV and speakers. When they confronted a problem in our wall, they did what was necessary to overcome it. We are very happy with the service we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly can't say enough about the service I was provided. The team of Chris and Kattie called when they were on the way, explained the process and knocked out the installation very quickly, leaving no mess, and explaining the setup, and how to use my new TV. During the process, another team assisted helping with the TV, they were Mathew and Kenny. I explained to Mathew what I wanted to do in 2 of my other rooms at a future date, and he explained to me that it would be no issue and fairly a quick and simple process. I can't say enough about all of them, very friendly and professional the entire time. HIGHLY RECOMMEND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team arrived promptly and kept me informed the entire time they were there. I had them come and mount my TV. The did an excellent job, provided some recommendations and left my home without a trace of them being there. Truly worth every penny spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did checked the wall carefully. Joshua wanted the mount is very securely fixed on the wall , so he made sure the mount was mounted on the beam behind the sheetrock. After all set, he make sure all wires are place and attached to back of the TV to make sure all were neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. He did it quickly and as quietly as possible as I worked from home. Once completed, he explained all the in's and out's of my TV and soundbar. I had a small issue and he came right back to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 3 people to install 2 TVs. They were very professional and offered great recommendations for soundbars and lights that would go with the TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tv installers are great. I have had them install two different TVs during the pandemic and it’s been a quick and efficient job both times. I am a member of the Tech Support club so having them install a $65” TV for $49 is a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmounting and Remounting a 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power source on my high end Sony TV went within a year of purchase. Sony would replace the power unit, but would not remove the tv and replace on the wall. After the power unit was replaced the Geek squad came out to remount and relevel the TV and to tie the bundle of cords behind the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to Geek Squad for excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different appointments this year to have Geek Squad wall mount large TVs. Both teams were friendly, professional and provided top notch service. I've used Geek squad mounting service about a half a dozen times over the years. They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv , connected all devises and tested it to makee syre everything was working as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia F50 85” Ultra 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great picture , sound and clarity. Great plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were absolutely great! They were able to completely set up our TV explaining how to utilize the controls. Very respectful of our property and meticulous in every way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A hiccup but all is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the techs but it all ended well. The first trip was a bust when the tech missed the outlet that was behind the TV and told us we needed to install one to make it legal! Oh well, we needed to reschedule and all was ok. The tech team did a good job of replacing our TV mount, TV, and programming our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians took my old TV down and installed the new one in no time. They set it up to work with my satellite and DVD player and showed me how to work the remote.

    I would recommend this to a friend