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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Nothing but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time, went right to work and were finished ahead of schedule. They set up and explained all they did and how to use all the features on the tv, sound bar, adjustable mount and remotes. Not only efficient, but courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough, courteous and knowledgeable. I already had a wall mounted TV that the new one was replacing, and it only took them about 20 minutes to complete the setup. I was very satisfied with the work they had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They asked my opinion of where the TV mount and bracket would be placed prior to the work being done. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting and delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and knowledgeable. They were efficient in mounting my existing TV above a fireplace and very careful in delivering a new bigger TV upstairs through a narrow staircase. Very happy with the service, definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new wall mount screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were on task completing the mounting of the new screen. It was done efficiently. They cleaned up after themselves and I think overall they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Asked and gave suggestions prior to installation. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a treasure. They came, they set up and gave clear instructions. Added that if I had any questions to please call. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this tilts and moves. Very impressed with the quality of this mount. Shawn and Joshua were very professional and knowledgeable. Would definitely recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did a good job and very nice . They explained everything and went through it with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents came, unpacked, mounted, hooked up, demonstrated, removed packaging, and were done in less than an hour. And most importantly, were patient and courteously answered my questions. The Geek Squad agents that helped me were OUTSTANDING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and programed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how good, and nice Geek Squad are. They came and mounted my TV in no time! They did a wonderful job! my TV is very sturdy. I totally trust them and will continue to use them. THANK YOU on a job well done! I will pass on my experience to everyone who needs this done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad walked us through the setup - put it on the wall correctly - they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not mount an 82" by myself so I called the Geek Squad. Initially set up over the fireplace, large TV, mistake on my part. I called them back and they placed it over the wall in the keeping room, no questions asked. Total Tech Support member, I will definitely renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad come to house to set something up because I know it will be done right the first time. Great service and I love how when you buy a new tv this service is apart of that!!!!!

    I would recommend this to a friend