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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Service Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted by a very professional team. They also made sure all of my channels worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just built a new house with a large room with a bar, purchased three TV's for that room. Used Best Buy to have TV's mounted. Guys came on a Saturday and hung all three, excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV wall mount looks perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to our home and installed the wall mount tv and our 85” heavy tv did a spectacular job. They were very helpful and handy. Couldn’t down this without them. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech were very punctual and helpful they connected everything I needed as well as synced all my products mounting was superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Incredible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job! They were very professional and made sure my satisfaction was met flawlessly! Great job!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed tv quickly and professionally. Even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent analysis of best placement of tv, professional, timely and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and install on a custom build!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy “Tech Package” for $150 to have my Sony Bravia 75” TV mounted by Best Buy’s Tech team in a dedicated cutout above a custom fireplace build. Best Buy’s installers worked hard to find the mounting studs behind this custom wall and got the mount secured and tv hung properly. A job well done by their team. Also worth noting is that I had 4 other tv’s to mount in my home and with the “Tech Package” Best Buy will mount those for $50 a piece. Pictures are included in this review so customers can see their work. Last but not least a “thank you” is in order for my contractor and his team for completing this custom build from nothing but a drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable. I was very confident in their abilty to install and set up my tv. I am super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 98 inch tv. I am very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and helpful considering the fact i am a perfectionist. I’m extremely happy with the mounting service, i had a very small space to work with it and they did it perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brayman and his team were quick and helpful with our TV setup and mounting. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technichians showed up on time and well prepared for anything. Really great service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t let Best Buy use shoddy third-party installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad mounted our very large TV and also help set up the other TV in my daughters room. Excellent job from your BestBuy’s team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. The squad is very professional and respectful. Yes and they certainly do a super, great job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad mount my new 65" TV. The took their time and did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it & took 10 min to mount TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever seen in NASCAR how the tire crews switch new tires for the race cars extremely fast? Well, that's how it felt when Geek Squad mounted my 65" LG C1 OLED and I highly recommend. Not only did the service take less than 10 minutes, but they were very careful. They measured the entire length of my wall, and perfectly centered the TV as I requested. They also gave me advice on the height I would want the TV to be. I ultimately went with their advice. It's perfect. They took all the trash and boxes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a amazing job, I am extremely happy and they were very professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs. They clearly had done this a bunch of times in, mounted and out, plus the sound bar with sub woofer in lass than an hour. 65 inch looks great works great sounds great.

    I would recommend this to a friend