Customer Ratings & Reviews

Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

The TV was fine and the mountain experience was fine however, I was not prepared that I needed an extension cord and I need to have all of my devices coming down the wall with large extension cords and plugged into the wall plug

The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

agents are very nice and installed and connected our new tv and remove and take the old tv on one of our bedroom.....excellent service. thank you geek squad agent for your service. and the are on time.... eccelle

Efficient and friendly. They called in the morning to have a time frame, arrived early and finished up, hauled away my 75 inches old TV.

Your guys were outstanding at setting up our TV. Knowledgeable and patient with me! Great in all ways - moving the TV into our condo, setup and cleanup. Thank you!

Communication before the day of delivery was easy. Then on the day the agents arrived on time. They were careful not scratching the TV. Mounting was quick. Highly recommended.

Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

I had my 55 inch TV mounted in my bedroom. The Geek Squad installer checked in the day before and let me know the plans for installation and what time he would be here. He arrived on time and the installation was flawless. Very much recommend!!

The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

The TV and sound bar were installed and programmed on May 21. That afternoon the sound became distorted and I called the home theater agent. I was then told to reset the sound bar using the buttons on top. It worked for a short time, but the sound became distorted again. After repeated phone calls, and believing the sound bar was defective, it was replaced by one of your independent contractor on May 29. Again, the sound was fine for a short time. Finally, on June 11 a member of the geek squad came for the appointed in-home service call. Upon arriving he understood the problem as explained to him, used the TV remote and reset the sound. Wow, amazing how the problem was corrected within 5 minutes! Since the problem was brought to your attention on May 21 and many phone calls as well as a visit to your store, my frustration and annoyance was unbelievable. Thanks to your geek squad member who knew what he was doing, I think the problem has been resolved. Your installers and independent contractors need more training and instruction before being assigned to do these tasks.

The Geek Squad agent’s mounted my TV on a TV stand and connected all of my devices to it. They did an excellent job, and were both very friendly and knowledgeable.

The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.

I like the simplicity of installation and ease of use a very solid build

The service men mounted my tv and took away the TV box even though I did not buy the TV from Best Buy. I only bought the mount and mounting service. They we're quick and the TV was perfectly centered. They were friendly and professional.