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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 38,693 reviews
  • Rated 4 out of 5 stars

    Installation of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75' TV with this mount and had it installed the very next morning. The person was a third party paid person and the ordered showed to only set up TV on stand but he was really nice and professional an started mounting the TV while we waiting to talk to customer service to correct job order. Would definitely recommend Josh Simon from Viasat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let The Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was phenomenal! Techs were very professional and knowledgeable. Installation complete in under 30 mins. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! The agent took his time mounting the television and he was very professional. He was very thorough in completing the task and did great job cleaning up once the job was done. I will definitely ask for this agent again by name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third time I’ve used Geek install service over past five years or so… they are quick careful reliable at a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs that came were nice and professional. Nothing against them, but I wish Best Buy would let them refund items you didn't need. He was able to charge my card for an HDMI cable...but couldn't refund to brackets I bought and didn't need. Had to drive back to store and do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew their stuff. Exactly how to hang and how to help. They were patient to explain the process and what was taking place. The Techs. were excellent and polite and most importantly installed our new TV perfectly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member was at my house at the agreed upon time. He was able to install the tv exactly how we wanted it, and it was quick. Much faster than I would have expected. He then walked me through the operation of the tv to make sure it worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Mounting Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was timely and did a good job of installing the mounting and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY VERY LARGE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE AND PROFESSIONAL THEY ARE WELCOME TO SERVE ME WHEN NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very thorough and careful with the installation. Great job Guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and arm set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a third party set up…he was awesome! He was so quick to install the arm and TV and helped to even set the TV (Roku) up once it was installed. Super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation - Pull Down Wall Mount Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were able to install Mantel Mount Pull down TV stand. Though it looked to be new for them, they spend time and installed it perfectly. Thank you vey much Geek Squad. You guys are awesome. I appreciate your good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans who delivered and installed my new TV did a great job. They were on time, did a great job on the actual installation and answered all of the questions that I had. Also gave me some pointers that have been useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would takee me weeks to accomplish what the Geek Squad was able to do in about 4 hours. They not only installed our new LG OLED television, but reinstalled all the home theater components plus a new receiver and HDMI line behind the wall to make my wife happy. The two Geek Squad technicians (Robert & Chris) not only knew their business, but were personable and pleasant to deal with from start to finish. They even took time to train us on using the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly can't say enough about the service I was provided. The team of Chris and Kattie called when they were on the way, explained the process and knocked out the installation very quickly, leaving no mess, and explaining the setup, and how to use my new TV. During the process, another team assisted helping with the TV, they were Mathew and Kenny. I explained to Mathew what I wanted to do in 2 of my other rooms at a future date, and he explained to me that it would be no issue and fairly a quick and simple process. I can't say enough about all of them, very friendly and professional the entire time. HIGHLY RECOMMEND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time receiving service via a Geek Squad team member. I was so impressed. There was great care to ensure everything was seviced correctly. Glad i bought the Geek Squad service subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly and efficiently great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who installed the TV were very professional and did a great job. Computer Geek Squad Services I received were inferior. These guys were great and cared about what you wanted, and were precise in the best placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.

    I would recommend this to a friend