Customer Ratings & Reviews

The Geek Squad was awesome. The gentlemen mounted my television and showed my daughter and I how to set the up our television. Everything is so high tech it was a little challenging. I received a phone call right before they arrived and everything was done in under 30 minutes.

The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

The two men who delivered and installed this for me were professional, knowledgeable, and installed this quickly.

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

I was completely impressed with the Geek Squad who installed two televisions in my home. These are very professional people, and I highly recommend them, for their knowledge and willingness to go above and beyond.

The agents arrived at my house right on time. They were very respectful and knowledgeable. They mounted up my tv perfectly and made sure everything worked before leaving.

Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

The two men were absolutely great! They were able to completely set up our TV explaining how to utilize the controls. Very respectful of our property and meticulous in every way.

The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

The Geek Squad Technicians took my old TV down and installed the new one in no time. They set it up to work with my satellite and DVD player and showed me how to work the remote.

Outstanding job mounting our new TV and speakers. When they confronted a problem in our wall, they did what was necessary to overcome it. We are very happy with the service we received!

After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

 it was a great experience, a flawless install super easy quick. They brought four guys to get it in right. Couldn’t be happier.

The techs set up my tv and soundbar in a timely and efficient manner

They kept me informed as to arrival and installed all my components!

The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

The guys were very knowledgeable, courteous and efficient.

The agents took down the mounted tv and laid it on padding they brought with them. They then connected the new soundbar mount with soundbar to the tv wall mount. It all went smoothly and quickly.

The technician showed up on time, surveyed the situation, new exactly what to do with the TV mount. His work was great. Set up the TV (75") with out any help, reworked the TV remote to work all the devices and was in and out in an hour and a half.