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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our 85" Samsung QLED TV was not typical as it had to be mounted in our church sanctuary. The installers got it EXACTLY they way we needed. I (the pastor) was VERY impressed. It took them less than an hour to get it mounted & set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my television. They were courteous and took all the time needed to install everything properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of installing and setting up our new tv. They took the time to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 inch TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     it was a great experience, a flawless install super easy quick. They brought four guys to get it in right. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys were very respectful by wearing masks, cleaning up after the installation, and returning things back to their original places. It was a quick and organized process. After installing the tv they learned that it was defective so we had to wait another week for installation. I do think they should stay a bit longer to explain things . Especially senior citizens. It wasn’t a pretty picture here after the team left as we struggled to input everything but we managed after our granddaughter came over to help. I like the fact though that we have help at our fingertips 24/7 by a phone call or chat on the computer. To me that’s important. Plus, I can get that same technical help with my other devices which is an added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diamond & the gentleman that assisted her were professional & cleaned up behind themselves. They arrived on time, and completed the work quickly & efficiently. I would recommend this service to others & use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service on time and professional. the only drawback i ordered the wrong wall piece but they had the right one on board in there vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is professional & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would takee me weeks to accomplish what the Geek Squad was able to do in about 4 hours. They not only installed our new LG OLED television, but reinstalled all the home theater components plus a new receiver and HDMI line behind the wall to make my wife happy. The two Geek Squad technicians (Robert & Chris) not only knew their business, but were personable and pleasant to deal with from start to finish. They even took time to train us on using the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents showed up promptly at the appointed time. They were creative working around pre-installed outlets to mount an 85” tv securely to wall. Agents were prepared with spacers and all normal equipment. Very inpressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. He carefully reviewed options for the installation with me and did a wonderful job! Highly recommend the Geek Squad installers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind for expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and complete service; they oriented me to all the features; I am tech savvy and relatively strong... I could probably have done it myself, but for a TV that costs > $1000, this was a smart investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy not only mounted myvtv but connectred all the gizmos correctly with no cords showing. Moved tv andcreconnected into another room too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Installing Our New 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in delivered our new 65 inch tv, mounted it, and did all the set up. Great job and all included with the Total Tech package. We’ll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - these guys have been to my house more than once, and always do a great job. Patient, professional, personable and experienced and competent. Always a pleasure. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys dud a terrific job!! Worked very proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great. Very professional and very detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandy10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our new 65" TV very quicky using this mount. It was niddle of pricing range, and was great because it could swivel from the wall to connect things to ports. This made it easy for Geek squad and for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my outdoor TV where Great. They where covid 19 ready. Kept mask on thru the entire job upon arriving. They where very professional and knew what they where doing. Left no mess. TV is mounted securely. No problems

    I would recommend this to a friend