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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 38,693 reviews
  • Rated 4 out of 5 stars

    Tv is installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and is working well. Unfortunately they were unable to connect the tv to the sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with an excellent price. The picture quality exceeds my expectations and I love the smart features to turn on with easy access to the apps. Great install job by Joch the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two associates to do the double task of assembling a TV stand and mounting/installing a new set. They worked together very well, were friendly throughout the tasks, and explained features of the TV before they left, answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was extremely professional and considerate. For COVID precautions, they had shoe covers that they put on/off when the entered and left my house. He also wore a mask the entire time. Would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and Josh showed up and made this tv install a seamless process. They were very efficient and knowledgeable. They also hooked up a sound bar that we had previously purchased. Thanks guys! We look forward to using this service in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made this process very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing the TVs and mounts. We were able to coordinate this install from the other side of the country with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a TV mount and set it up perfectly. They arrived on time and they tied up all cables, neatly. They made sure I understrood how to move the TV screen, properly. TYhey were polite, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job per usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Otiz is a rock star! My wife and I are trying to adopt him. Seriously, he does a fantastic job, has very high standards, can solve any problem that springs up during the installation, great customer service and is simply a great person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad, install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. who installed the tv, did a good professional job, I thought the price of $300.00 to deliver, install, and remove the old tv was very high. I am a widowed senior citizen, so I had no other choice, THIS TIME!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for 65-in and below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for my 65-in Samsung Recently upgraded to 77 in and was immediately told by the installer that the TV is going to hang forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product to purchase it when hand-in-hand with my new 43 inch TV that was installed. It was a simple process and I'm now enjoying excellent programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were clean in the installation and took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and so quick. They stayed around until the TV could be tested at all angles, making adjustments as they saw as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job with mounting my tv. They were knowledgeable and did nice work, though it did take a bit longer than I expected (they needed to get parts from their van that they didn't bring in with them).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate and mount old 55" tv and mounted new 75".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remove my 55" tv from my living room and mounted it in my family room and connected it to cable. They mounted my 75" tv in the living room and connected it to the sound bar and cable. They did a great job!

    I would recommend this to a friend