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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the geek squad mounted my TV quickly they stayed around to make sure I understood how to operate all the features on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 98 inch tv on the wall. They made sure everything was connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting we chose to hold our 43” tv is perfect . It allowed us to mount the TV in the corner of our new sunroom..The Geek Squad got the mount and TV up and going in no time.. no fuss … no muss . Grateful Homeowners here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted and connected all of my devices. They did a great job! I am so very happy that a got this service. The outcome looks so so Awesome! The technicians were professional and very informative. I couldn't be any Happier! Thank you very much Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, removed the previous tv and installed the new tv and connected to all components. Very happy with the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Hung perfectly! They initially hung it higher than I wanted and I asked for them to bring it lower and they were so nice and didn’t mind at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile during installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had several TV mounts including an 81"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and explained the use and differences in each mount. We had forgot one mount and they came prepared with an extra one which was very helpful. The checkout process was easy and I would use the Geek Squad again because they know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. He did it quickly and as quietly as possible as I worked from home. Once completed, he explained all the in's and out's of my TV and soundbar. I had a small issue and he came right back to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled themselves professionally and were pleasant to work with. The job was done well, and they even took time to explain how to use the new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who installed this did a great job! The person at the store who sold it to me left out a few major pieces. Once the install team was here it required additional parts resulting in $150 on top of the install fee. This would of been nice to know up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, knowledgeable professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV and connected all devices plus provided information on how to use my new remote. Very professiona! Highly satisfied with the job performed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I used Geek service otherwise I had real problem to handle or install 65” TV on wall. Geek service is professional, knowledgeable, and care about customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend