Customer Ratings & Reviews

The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

The agent did a great install and assisted w getting tv channels to be visible which we could not figure out. Very nice guy and efficient!

The technician arrived on time with everything they needed to mount and connect our 75” TV. They completed the job with no mess. They were very efficient. We were pleased with everything.

The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

He was on time, efficient and explained everything very well. My questions were answered and I couldn't ask for more!

Geek Squad members did an excellent job evaluating which wall worked best for mounting the TV and utilizing the kit to hide the wires.

Arrived on time, positioned TV perfectly and it looks great. Professional staff.

The agent installed and made sure my TV was working perfectly before leaving. The agent was very professional and nice. He explained everything I needed to know about my TV and how to navigate through my TV.

I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

The men from Geik squad were professional very efficient worked and cleaned and disposed of the trash from the boxes .

The squad walked us through the setup - put it on the wall correctly - they were awesome!

They take the time to assist and make the TV install a breeze. I bought 86 inch TV and my original location is making the TV too low. The geek Squad take time to adjust the TV so it is in perfect location. Thank you so much!!

Overall, I am very happy with the TV mounting service by Best Buy Geek Squad members. The television was carefully and strategically mounted on the wall, with great precision. Great Best Buy experience!

The Geek Squad did an amazing job hanging both my 65” and 48” TV. I told them exactly where I wanted them mounted and they did perfectly! Would definitely recommend them! Awesome job guys!

The geek squad did a fabulous job in installing and mounting my television. They also showed me how to work the television and navigate the remote with very little effort. Overall, it was a good experience

I was highly please with this mounting service. The job was done rather quick, and the service techs made sure to position the TV exactly where asked. They also assisted in TV setup, overall, I am pleased.

Professional, nice, and competent installer. She contacted us before arriving and competed the job in a timely manner.

The bestbuy team was very professional. They answered all of my questions and did a great job installing my Sony tv. They also moved my downstairs tv to a better position. Thank you guys.

Was told at the store when placing order that the crew ‘worked on older homes all the time and that lath and plaster walls were fine…’ Order placed by store associate thusly included parts necessary to conceal wires into wall. Crew showed up and said they don’t cut into lath walls and that they would have to surface mount. Crew promised to return parts and we wouldn’t be charged. This hasn’t been the case and after speaking with store manager, was informed that the crew hadn’t yet put the parts back into system yet and not to worry we wouldn’t be charged. Now have filed a dispute with Best Buy. Also should have installers write down instructions for the new universal remote ….

The two gentlemen mounted our new tv, connected all of the wires and set up our remote. Very knowledgeable and efficient.