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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raf and Matt came to set up our TV, Sonos and Universal remote. They did an excellent job. RAF was extremely knowledgeable about the technical aspect. They made sure all our questions were answered before they left. They gave they contact info just in case we have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Install Team were complete Professionals and Knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finest Service Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacey is amazing. She helped me select the best location for my TV and best way to hide the wires and the cable box. After she and Jason installed my TV, Stacey taught me how to operate it via remote control and wireless keyboard... with incredible patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double Agent Desha and his seasonal helper was prompt, polite and professional. Agent called while on their way and introduced themselves when I greeted them at the door. Agent knew what he was doing and explained everything well to me and cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time an efficient work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and removed my old tv and mount and placed it in my spare room. Then in installed a new mount and my new tv. They also connected and set it up working right away. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting service was excellent. the technicians took care in covering the area and were very precise with with their installation. My only suggestion is to have everything prepared for the installation (wifi and cable equipment ready including passwords etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic, my mount is great. BB has done a great job training these guys, when they come out the give me advice and we look at all angles for the TV and we make the best decision possible. They protect everything including my carpet and clean up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 98 inch tv on the wall. They made sure everything was connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Techs!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texhs that came to my home were great! I forgot their names, but they set up my new TV quick and easy. Expressung my gratitude to them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t exactly sure where we should mount the TV on the wall, so Geek Squad took the time to help us measure and try different spots, until we found the one that worked. They were very knowledgeable and their expertise helped make the installation run smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on time and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers showed up on time with everything they needed. They were mindful of social distancing and very skilled at what they do. The new mounting bracket for the TV was installed quickly and correctly. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was on time, knowledge, listened to my desires, used booties and carpet pad, very pleasant, finished work in a reasonable time, cleaned up and made sure that I was satisfied with his work. If all the Geek Squad techs are like Tom, the cost is well worth it. Would recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, Geek Squad performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two TVs mounted simultaneously, and the Geek Squad agents worked fast and made it look easy. In what would have taken my husband a good 4-5 hours, the two agents were in and out in less than 1. Highly recommend Geek Squad for all of your home theater needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys uninstalled the old tv and removed the mount, took out new tv and installed the mount and had it mounted and operational in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Asked and gave suggestions prior to installation. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and quickly installed TV. Tech ided some problems with my cable wire and i was abled to get carrier to come out and replace. Only suggestion is for tech to spend a few extra mins reviewing the working for people like me who are not computer savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were very friendly and professional. Took their time to educate us on the TV, remotes, apps...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent came on time. He made sure to show us where and how he would mount our TV. He was courteous and communicative. He cleaned up after himself and left. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Ziggy were great. No way i was hanging an 85 inch TV myself. They set it up, cleaned up the mess, and made sure i knew how to use the thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend