Customer Ratings & Reviews

This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

I have always installed my own tv's but it is nice not having to do it your self. The Guys did a great job and was very neat.

The agent was super nice and did a very good job in mounting my TV over the fireplace. He was in constant touch from the day before our appointment and after finishing the job took care of all the packaging and even cleaned the dust.

TV was installed above fireplace in no time at all by two very nice, well mannered, knowledgeable young men. These two guys are definitely an asset to Best Buy!!!!!! They not only installed the tv, but hooked up the RoKu for me as well and walked me through it.

Very professional and organized. Keep the work space clean. Mounted and set the new tv and sound system perfectly over my fireplace.

The Geek squad installed my new 55" TV efficiently and explained the process in terms that I could understand. Unfortunately, he informed me that the One connect wiring that comes with this TV is not rated for in-wall placement, so he could not wire it with invisible wiring to my receiver. That was disappointing but not his fault, and he looked up the cable that is rated for in-wall installation and offered to install it later. However, Samsung and other vendors do not have it in stock. The technician cleaned up everything after the installation and removed the box but failed to leave the owner's manual with me before departing.

The agent mounted my tv and connected to my devices

Geek Squad team did checked the wall carefully. Joshua wanted the mount is very securely fixed on the wall , so he made sure the mount was mounted on the beam behind the sheetrock. After all set, he make sure all wires are place and attached to back of the TV to make sure all were neat

I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!

Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

They did a great job mounting our tv ,perfectly level

Fast and friendly installers. Took care of everything

The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

Communication before the day of delivery was easy. Then on the day the agents arrived on time. They were careful not scratching the TV. Mounting was quick. Highly recommended.

The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

very satisfied with setup. great job and quickly done

Very professional did the job very very well they knew their job did it with excellence