Customer Ratings & Reviews

The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

Geek Squad staff installed our wall mount and our 55 inch LG tv. They also ensured it was set up to receive a great picture. Our old tv was recycled too. The tech did a great job and we were very pleased

The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

the tech made it very simple for me and the whole setup experience was quick and easy

The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

The Geek Squad arrived during the appointment time window which was given. They gave me several options for mounting my TV in the corner and connected all of my devices.

Agents are very efficient, clean, polite and respectful.

Best Buy’s Geek Squad team mounted my television in less then 1 hour. After my TV was mounted on the wall, they explained all details and left the area cleaned as if they was never there. Great job Geek Squad!

The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

The agents mounted the tv to the wall and connected to all devices. They also had to re-route the Directv cable in the basement, running it up through the wall and did so with minimal disturbance to anything.

Very professional and organized. Keep the work space clean. Mounted and set the new tv and sound system perfectly over my fireplace.

Very knowledgeable very helpful. The dollars were very prompt.

The agents told us every step of the way what they were doing. They worked quickly and efficiently. Mounted our tv and hooked all our devices up. They checked to make sure everything was working properly. Also super friendly:)

Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

The agents came and got my TV mounted very quickly with no issues. They helped give me an idea of where the TV would look best on the wall. It was very quick and they also showed me how the remote worked and got my sound working on my Bose speakers.

Great service! The tech was friendly and very knowledgeable. He was able to get the tv mounted on brick in no time. Looking forward to getting sound hooked up next.

We were impressed that only one tech showed up to mount our outdoor television. Although he was an hour late he called prior to the initial time and was very apologetic. After installing the tv he made sure we were able to sign in and even installed a sound bar we purchased. Thank you so much!