Customer Ratings & Reviews

Love this item -- only wish I had done this earlier. Friends love it as well & are considering mounting their TV on the wall as well. Salesman & Techs were very knowledgeable & and helpful in answering all my questions. Highly recommend Best Buy & Geek Squad when considering this product.

The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

Agents unboxed and hooked everything back up… they took the time to program our remote and show us how everything worked… all five stars!!!

It is a large TV, so we had them mount it. They did a very nice job and were very helpful. We would recommend them for installation of large TV's

TV was mounted efficiently. Geek Squad person was knowledgeable and explained aspects of operating the Frame TV.

The tech helped us mount/install our tv and provided several helpful tips/suggestions. We had wonderful results and wouldn't hesitate to have him out again!

Geek Squad does an amazing job. They asked me questions on placement before they installed, even mounted the tv for me. After they got the thumbs up from me, they cleaned up EVERYTHING. Excellent job!!

Outstanding job! They installed my 75" set on my old brick fireplace, and it is solid. They offered to show me how to use the remote, and when I mentioned that he was unexpectedly familiar with this particular TV brand and model, he told me he watched a YouTube video the night before so he'd know how to work it. So he could show me! That level of service is almost unheard of these days, and it gives me confidence that their attention to detail was well worth my money.

Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

Very pleased with the two Squad men! Got us up and running.

Geek Squad was very thorough and careful with the installation. Great job Guys !

The agents delivered and set up my new tv and audio. They were professional, courteous, and extremely qualified. They were efficient and cleaned up to the point you could not even tell they were in the house. Outstanding service.

I purchased this mount to replace another type of mount. It is far superior and much easier to adjust if needed. The Geek squad guys were great installing the new one.

The agent assigned to mount my tv and wall mount was professional, courteous, friendly and on time. Took every precaution to protect my belongings and my wall.

i had 2 of the nicest technicians come in to mount and set up my samsung Q8F television. they also programmed a universal remote for my new dvd player and receiver. they spent a lot of time teaching me about all the features of my new system. it was very helpful.

The Agents have now installed two TV's and have done an excellent job. I think is what Best Buy support and installation does best. They were on time, clean and did the work efficiency. Very happy with the installation support.

I was not home when the agent connected the new tv, but my husband was. Unfortunately, my husband did not know all the necessary information for connection, so the agent came back a second time to get the needed information for setup. The agent was excellent and very knowledgeable!

The agents were very helpful and knowledgeable. They made sure I was happy with their work. They cleaned up before they left and made sure everything worked properly.