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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of devices. They were kind, knowledgeable and neat. Very efficient. They kept me in the know of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Showed up on time and made excellent helpful suggestions. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very well satisfied with the installation of my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Into 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and excellent installation job. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting the new t.v. and setting it up for me and getting rid of all of the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad men delivered and installed 85 in TV, hooked it up and programmed it. They were a very professional team. Totally satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install thi sTV mount. They did an excellent job. Very neat and professional. This is the third TV I have had done by Geek Squad and each time they did a great job and no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fill they did a good job getting everything hooked up and running. There were 2 men and they both made sure I new what was going on threw the process. Thanks so much !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEKS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is where to go for all Your tech needs. They came to my house and installed EVERYTHING from door bells,to TVs, to wall mounts , to speakers for a theater room. Use them as often as you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service and safety for tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with their service and safety protocols. Done in about 30 minutes. Glad I got their service as my apartment had both wood and metal studs so they were drillin pretty hard. Super clean, super nice, super service, and super safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new TV’s (2) on the walls with no issues and connected our remotes. They answered any questions we had. They also followed COVID 19 CDC guidelines by masking up & putting booties on their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that cam to install my 75 inch tv were very knowledgeable, punctual, and super efficient. They had my tv installed and programmed lickity split! Super professional! Will use Geek Squad going forward for any installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that he was there at the scheduled time. He was knowledgeable and made sure everything was working. Very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and quick. Professional set up

    I would recommend this to a friend