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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set up my tv and soundbar in a timely and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept me informed as to arrival and installed all my components!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad mounted my TV and connected the cables, then set up my TV flawlessly. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the Hook-Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money spent to have my television set up and programmed by a professional was well worth it!. The men knew their stuff and were very professional. They explained everything to me, cleaned up everything and made sure I was satisfied before leaving. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and awesome. I had 4 TVs mounted in less than 30 minutes including them snaking my wires for one of my TVs through a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley, the agent sent to mount my TV did an excellent job. He encountered some challenges because of the specific location I wanted the TV mounted. Instead of rushing through the process, he took his time to think through the best solution and ensured that the TV was mounted securely and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My 2 Geek Squad technicians were prompt, courteous and very professional. They were very patient with me and they made sure I was comfortable with my new TV before they left. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed equipment quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up actually when scheduled. The wore protective gear on feet and were masked up. They were very professional and knowledgeable regarding the equipment and the quality of my television. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old TV off the wall, stored it for me and mounted the new Sony. They made sure everything worked correctly and even did a sound check on my sound system to ensure that it was working at optimum. I would recommend them for anyone needing a professional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little mixup with the scheduling the gentleman that came over to finish the job we’re both excellent flight. They did forget hook up my phone, but I guess I’ll have to have them out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers! Professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad killed it once again! Very skilled and professional. They got it right the first time with ease and answered all my questions with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called ahead of the scheduled time and asked to come early! this was great to not have to wait around all day. Once there they did a great job on the over the fireplace mount and hook up of components. So happy with the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was neat, tidy, polite, prompt and had the TV connected in minimal time. He took the trouble to show me how to use the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great very knowledgable and professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and knew exactly what to do and gave recommendations when asked. They cleaned everything before they left. Great experience!!! If only every company worked as well !!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Clifton are a great team. Very knowledgeable, efficient and pleasant to talk to. They set up the tv, connected the soundbar and woofer to the one remote. Made sure we had working apps and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, hard working, excellent service, good tv, good installation.

    I would recommend this to a friend