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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted a TV that we moved from another home in our Bedroom. It was a 65" TV and they did a great job of mounting and connecting it. Even did a little trouble shooting when the cable TV did not want to fire up properly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in charges for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. The group of staff installed the tv mount on tiled surface and shared good knowledge with me. Really nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his associate were great with setting up the television in my home. Great job fellas! They were quick and efficient and very helpful with showing me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris was fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from Geek Squad were on time and they even called 15 minutes ahead. They installed 2 TV on the wall with absolutely no damage to the walls. They were clean and cleaned up after they were through. Would use them again in a heartbeat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service. Technician was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went exactly as I would have expected. Geek Squad arrived on time and got everything installed and working very quickly. Took the time to make sure that we were comfortable with the new V and remote before leaving. Great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come out multiple times for mounting TVs and they have always been polite fast and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was excessive to charge the amount you did when all they had to do was swap out two TVs. No mounting was needed. They also tuned the harmony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It mounts your tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job getting this installed & getting the tv put up. I've done this one time before and they did a great job then too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery set up of new 55 in Hisense Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the TV monitor and wall attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. They arrived a little early to our house. They were in and out in just over an hour. They cleaned up after the installation and the work done was perfect! Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful the technician to put my TV on the wall with really great very patient very courtesy. Thank you so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two service agents mounted my tv and connected accessories. They talked me through the ins and outs of my new tv. Very professional and pleasant. Couldn’t have been happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by squad They were very helpful answered all her questions took out old unit,I would definitely use the geek squad again the general manager of the Framingham store was terrific and the sales department very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They did a great job installing our new television. No wires showing, very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Efficient and thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and asked questions to assure the finished installation met our needs. Wrapped up the numerous wires so they did not dangle below the set. Made certain our streaming channels were signed into correctly and that we knew how to use the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Very skilled and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew quickly unpacked the 2 devices for mounting my large TV and the sound bar. It didn't take them long to mount the bracket and run the wiring. Setup the sound bar just as easily. In and out within an hour. Courteous, skilled and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best techs awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did the job very very well they knew their job did it with excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was of the tv was fast and professionally done. They were very patient with trying to figure out the best position with their help.

    I would recommend this to a friend