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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    It was install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar and connected them to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good clean installation of the bracket and a 65 inch TV. We are very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad alwas do an excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Neat and clean job. He took great pride in the work that he did. Work that was done greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double Agent Desha and his seasonal helper was prompt, polite and professional. Agent called while on their way and introduced themselves when I greeted them at the door. Agent knew what he was doing and explained everything well to me and cleaned up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Team is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Team was great and professional. Did an excellent job on the install. Ensure I happy with install and understood about the use of the TV and completed the setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tzv and connected all my devices plus went over warranty process with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mike and nick did an awesome job with our installation. They took time to explain what they we’re doing with regards to drilling the holes and mounting of our rack. We are very pleased with our new TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed that only one tech showed up to mount our outdoor television. Although he was an hour late he called prior to the initial time and was very apologetic. After installing the tv he made sure we were able to sign in and even installed a sound bar we purchased. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finest Service Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacey is amazing. She helped me select the best location for my TV and best way to hide the wires and the cable box. After she and Jason installed my TV, Stacey taught me how to operate it via remote control and wireless keyboard... with incredible patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made short work of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that came out to our home were great. However the product is a bit shaky,and for the cost of the mounting device for the T.V. we ended up with one that got passed the inspectors on the assembly line. What happens is that one side of the wall mounting systems has to be physically handled in order for the television to sit squarely on the wall. Hard to explain but when looking at the tv the left side is higher than the right side, but when you physically push down on the left side the tv levels out. And of course if you don't move the tv it remains level. But should you change the angle of the set to encompass the one side the set hets out of wack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and set up the TV were great, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in and out quick very professional prepared for future upgrades even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting service was excellent. the technicians took care in covering the area and were very precise with with their installation. My only suggestion is to have everything prepared for the installation (wifi and cable equipment ready including passwords etc).

    I would recommend this to a friend