Customer Ratings & Reviews

They did a great job putting up the wall mount and also mounting the television and it looks really good.

The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

Tom was on time, knowledge, listened to my desires, used booties and carpet pad, very pleasant, finished work in a reasonable time, cleaned up and made sure that I was satisfied with his work. If all the Geek Squad techs are like Tom, the cost is well worth it. Would recommend him.

The Geek Squad team was awesome. Not only where they on time the were professional and respectful. The consulted me on all aspect of mounting process. And after the mounting was complete, the walked me through the setup and apps that came with my tv.

The geek squad team did a great job getting this installed & getting the tv put up. I've done this one time before and they did a great job then too.

The Geek squad was amazing! They were so knowledgeable, explained everything well, set me up beautifully and quickly and answered all my questions!

Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

The 2 installers were beyond amazing! So helpful and thoughtful! They both did a great job and answered all our questions!

Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

The installation was of the tv was fast and professionally done. They were very patient with trying to figure out the best position with their help.

The television is great, a couple small add-ons needed to be purchased to adapt my Bose system and cable to get the best sound and picture. The G squad guys were great and professional with the installation and removal process and setup.

Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

The Geek Squad team was very professional in their attitude and appearance. Consulted with me on placement of my TVs and explained their decision making. Taped out where TV would be on fireplace and large walls before making holes. They were very careful with the equipment being installed and to ensure the minimal drilling of holes into walls/brick (measure twice, cut once). Wore protective covering on their feet. I had a TV that was damaged out of the box. They took care of the return/reorder and will be back out this week to install the new one. I bought the Totaltech membership and the install was at no additional cost to me. The membership is worth it if you don't want to install it yourself.

great job, nice guy. very professional Thank You Greg U

Had some difficulties and Jacob from customer service took care of everything and the outcome was awesome. Never in my life had such TLC and service to become a Súper happy customer. They are awesome and all my needs for me personally or for my home will be purchased at Best buy no matter the price, it’s all about Customer Service and they have it all.

Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

TV mounted to the wall and has been great. Only problem was the installation crew locked their keys in the van. They had to wait on a locksmith and we had to purchase a stud finder since they did not have one.