Customer Ratings & Reviews

The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

I thought it was excessive to charge the amount you did when all they had to do was swap out two TVs. No mounting was needed. They also tuned the harmony.

Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

The agents came and got my TV mounted very quickly with no issues. They helped give me an idea of where the TV would look best on the wall. It was very quick and they also showed me how the remote worked and got my sound working on my Bose speakers.

The Agents have now installed two TV's and have done an excellent job. I think is what Best Buy support and installation does best. They were on time, clean and did the work efficiency. Very happy with the installation support.

Our installer did an outstanding job. He was very professional and much faster than expected. He took the time to make sure he installed the TV in the exact spot we wanted. Before he left, he made sure we were fully trained.

The agents were very professional and knowledgeable in their skills.

The agents delivered and set up my new tv and audio. They were professional, courteous, and extremely qualified. They were efficient and cleaned up to the point you could not even tell they were in the house. Outstanding service.

They were very professional and made sure the install was best for my home. They communicated with me regarding the installation and ensured I was able to use all items prior to leaving.

Matt and Landan installed our large tv and apparently the part of the tv mount that holds it in place for you while mounting the tv was broken and they had to work extra hard but did a great job with smiles on their faces! Great job guys!

Although the TV could not be hung on the wall due to a problem with the TV itself, the team did a great job trying, and when we received the replacement TV, the same team did a superb job in getting it wall-mounted.

David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

This mount was perfect for our 85 inch tv. It swivels well and has held up great!

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

The geek squad install the bracket and mounted the TV. They insured all my devices connected where working. Great job!

Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

Installer would not do the install because the installation would not have been stable and safe. He cheerfully packed the TV and mount up and gave me full credit for the TV, the mount and installation cost. I will definetly patronize Best Buy again. Thanks

This mount is amazing. Holds up a very heavy TV with no problem. We had it professionally installed by Geek Squad and it works great. Geek Squad was prompt, prepared, and professional. They did a great job, hassle-free.