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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech. I would recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of installing my mounting tv stand and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick and very efficient. He had our 75 inch TV mounted in about 20 minutes. Cleaned everything and the tv was ready for our new years eve party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Everything was explained clearly on what needed to be done and how long it would take. Upon picking up the computer they clearly explained everything that was done and demonstrated key features of the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff arrived as expected. The quickly understood our setup. Made reasonable recommendations to dismount our old TV and mount the new one. They also moved the old TV to our den and mounted it on the wall (new mount was purchased). Then returned when I had a problem with the old TV at it's new location. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION AND TELEVISION MOUNT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mounted two television quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They cleaned up prior to leaving and they wore mask and shoe covering without me having to ask. They were most respectful. I would certainly recommend the geek squad. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the perfect job the tech did installing my TV on the wall, He was efficient and careful and very professional, This was a great experience definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents arrived on time, mounted and installed our new tv in a reasonable amount of time, and made sure we were comfortable operating the tv before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying are great new TV! The color is bright and true. We love having it wall mounted. That enhances are viewing experience. We highly recommend this TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks installed the TV and the mounting bracket were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, professional and easy. The process of how to use was also very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

    I would recommend this to a friend