Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. I originally had them install my new TV on my condo wall. When I moved last month I needed them to put it in my new place. My tech did a great job as they always do. I trust them to do a fantastic job each and every time. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Tim and Brad Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my 75 inch tv, cleaned all the packaging, showed me how to use everything and connected our Netflix and Hulu so we didn't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be happier with the service we received. The installation was very smooth. Guys answered all of our questions and made sure we new how to use the equipment befor they left. Cleaned up and took away old tv. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and tv for my house. Best buy rep was very helpful in helping me choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted my television were so helpful and full of knowledge. Would definitely get there help again! Please be polite to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Service Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our 75” Sony Bravia was extremely professional. Very informative and friendly. Top notch job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome. Super friendly and did a great job. Very professional as well. Gave me lots of suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were beyond amazing! So helpful and thoughtful! They both did a great job and answered all our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely blew my mind , set up is top notch and looks great. And was done in no time . No wires visible and everything is even. Professional set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile during installation and setup.

    I would recommend this to a friend