Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and quickly mounted my tv. They triple checked before actually mounting to make sure we were in agreement on the location of the tv. They were friendly and knowledgeable. I would recommend them and will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's was on time they were Wearing all PPE to keep safe they did a excellent job mounting my tv and cleaning up when done I was very impressed with there overall performance well done I will definitely be using geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts are parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, showed me how to work the remote and left, not a Geek Squad person, someone they subsidise with. Parts had to be ordered for the stand that held the previous TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geeksquad installation. Installer was quick, considerate, respectful and honest. I will use them over and over again. Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for family room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flush mount, Pull Tabs to release, bring bottom of tv away from wall lower 2 kickstands to hold tv away from wall while you acesss to connect your cables. Easy and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good clean installation of the bracket and a 65 inch TV. We are very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listen to what i wanted and did it. They are very professional and helpful. Would so want them to come out if i every get somerhing from there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Aleena are fabulous! They are a great combination of professional and personal. I would refer the Geek Squad to my friends and family because of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and timely.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional set up. Very thorough. Also incredibly courteous... which is always nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came to install the TV mount and install the TV onto it we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable and unbelievably nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys came in and took down my old tv and removed the bracket and rehung my new tv. they were very professional and respectful of my property. great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s TV Setup & Mounting service is fantastic! The technicians were punctual, professional, and knew exactly what they were doing. They mounted my TV perfectly and made sure everything was securely in place. They also took the time to explain how everything worked and cleaned up after themselves. Overall, a smooth and stress-free experience. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and knowledgeable. I was walked through every step of the process and made sure everything was installed to my liking

    I would recommend this to a friend