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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I’d put the TV up but I’ve been busy and just wanted to get the bracket and TV up. Glad I used the Geek Squad. Kind, fast and knew all the ends and outs of hocking up and setting up the Samsung QLED Smart TV I purchased. No stress setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Third TV installed by Eric. He always does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted new tv to be wall mounted figured get the best people to do the install BOY was i PLEASED they arrived on time did a very neat and professional job on install explained everything to me was very courteous and handled all questions to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called to let me know they were on the way. They came in explained what they were going to do and went to work. They mounted a 75 inch TV, had all the connections done, TV programmed and operating from one remote. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were polite, professional and thorough. On time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Set Up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount installation and mounting of 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians quickly and safely installed the TV wall mount I purchased, mounted 75” TV and reconnected all cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well done! It was a good experience. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who did all kinds of measuring and checking to ensure installation was correct and as I wanted it. Made sure everything was working perfectly before he

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tzv and connected all my devices plus went over warranty process with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Very Nicely Done. Great Person who Mounted the TV Set on The Wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of a Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were great! They were very professional, friendly and knowledgeable. I would recommend them to setup your new television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed my TV just the way i ask the agents were very kind and patient with us old folks, they made sure we understood it's operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job.. from the moment they entered my home, with the 75 inch TV, mounting it, setting it up and taking the big box with them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized this service due to a tv swap. I wasn’t looking forward to trying to mount the tv myself so I opted for this service. I’m thankful that I did. They did a great job and had it adjusted perfectly.

    I would recommend this to a friend