Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Worth it for a difficult mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always do from now on!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and very professional! They were able to install without any issues and reattach all my devices to the tv! I would hire them again in a heartbeat! It saved me time and effort by having them do it and having it done correct!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went from problem to great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation with perfect picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the 55" TV from LG. The picture looks great and it only took them less than 1 & 1/2 hours to install. The two installers were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and set up the TV were great, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mountv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for our 85 inch tv. It swivels well and has held up great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting servers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with not mounting my new TV correctly. I’v heard tales of TV’s falling and ruined walls, so I decided to go with the Geek Squad. I was not disappointed. Very professional, answered all of our questions, and was finished in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!! The install went great, the picture is clear. We like it and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD installtion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the GEEK SQUAD! They come out and hook everything up. They are polite, fast and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set up my TV and sound bar were great! They were professional, courteous, and efficient. The Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and figured out what I needed and what was not needed and set everything up in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did a Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is awesome! They were very professional, and when a problem arose on my end they very helpfully found me a speedy solution while still on the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fast and perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who installed were amazing and helpful. They measured everything perfectly. I hope to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve never used Geek Squad, until now…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians showed up on-time and did a fantastic job mounting the TV, explaining the settings, cleaning up, etc. They worked together so well as a team…it was impressive to watch. I was hesitant to use Geek Squad as I thought I could find someone else to mount the TV. I’m glad I changed my mind and used their services. It was well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, mounted my tv cleaned up the trash, showed me how to use the tv, asked me if I had any questions and went on their way. They were good, polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and completed the job in a short time. They were effective in answering all questions and very courteous. Kudos to best buy Geek Squad. I would recommend this annual subscription to all my friends and associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were so fast and professional and even assisted me in setting up my accounts

    I would recommend this to a friend