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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were courteous, knowledgeable and extremely helpful in the installation and explained all facets of the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were were great! They followed Covid-19 safety guidelines (i.e. wore masks and wore plastic coverings on their shoes) and they were helpful answering all our questions. I would highly recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy quick job works well all set we are pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic set up with this rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting and installing our TV/sound sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! Mitch and his associate arrived on time, explained what they were going to do, asked if we had any questions, and did an outstanding job mounting, installing and testing both the TV and sound system. Mitch stayed around to show us how everything works and gave us his card in case we had any questions later. Very friendly, very knowledgeable, and very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV installation ,above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast, efficient and neat. Everything worked as it is supposed too, so couldn't ask for anything more than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. My wife and I were very pleased with the quality of work plus advice we received when we had to choose a different size TV because of not enough space to fit the original size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted in corner of room perfectly and quickly. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMEND USING THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and electronic knowledgeable and had my old tv down and the new one up and running in less than an hour! They even took the old tv with them to recycle. I will use them again! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up our mount for our new TV perfectly. What a relief in not having to do ourselves and knowing that it was done perfectly without a hitch! Thank you guys for your perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent polite and courteous. Installation did not take long and cleaned up area before leaving. He also took box and all packing materials tv came in. Agent hooked tv up to cable TV and showed us how to search and find channels/shows/apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to install the TV mount was SO NICE and knowledgeable and efficient. And I love the peace of mind knowing professionals installed it and it won’t fall down since our TV is pretty large and heavy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I r8 8/8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and sound for the price. All smart tv functions work perfectly on the wifi Installed professionally and well. Friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out of their way to do a great job. TVs were perfectly centered on walls. They were extremely courteous, polite, & knowledgeable. Great team.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad were awesome. Great communication before the install, professional and courteous when they entered my home. They did a perfect job on the install, went over all the feature while completing the initial TV set up. Fast, efficient, and cleaned everything up before they left. They made certain I had no unanswered questions. Happy that I decided to have them do the delivery and install on this fantastic TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark installed our tv mount and tv. He did a great job. Was very polite, cleaned up the mess and it did not take him long at all. Highly recommend!! Thank you Mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so surprised with the great service experience and knowledge the Geek folks who came to our home had. It truly was a bargain--- we got a quote from another company and it was 10 times as much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID EXELLENT JOB INSTALLING OUR NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRANDON MASER AND CO-WORKER, JON, CAME EARLY [WHICH WAS A GREAT], TOOK DOWN THE OLD WALL MOUNTED DEFECTIVE TV AND INSTALLED OUR NEW TV. THEY DID A GREAT JOB AND DID IT IN A VERY TIMELY FASHION. I WAS EXTREMELY PLEASED!

    I would recommend this to a friend