Customer Ratings & Reviews

the agents came and quickly mounted my tv. They triple checked before actually mounting to make sure we were in agreement on the location of the tv. They were friendly and knowledgeable. I would recommend them and will use them again!

The agent's was on time they were Wearing all PPE to keep safe they did a excellent job mounting my tv and cleaning up when done I was very impressed with there overall performance well done I will definitely be using geek squad again

Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

The men that were excellent they kept me informed of their arrival time. They were also nice, great at the install and informative. Excellent service over all.

Agents mounted my tv and hooked all my systems up to tv. The agents did a great job and were fast, knowledgeable. Made sure everything worked properly.

The geek squad is so awesome!! The guys who came out to mount our TV were very nice and informative. The TV was mounted and ready in less than 30 minutes. I was amazed and happy and how great these guys were at installation. TV looks great above the fireplace!!

Great selection and service. Staff was very knowledgeable and user-friendly. Install team was awesome! Quick, easy and neat. Very polite, knowledgeable and focused. True professionals!

The men from Geek Squad were friendly and knoledgeable. The asked appropriate questions about hoe I wanted the tv mou ted

Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

I usually hang and wire high / low voltage myself, because i am picky. BB intallers were very professional, careful, courteous and quick. Very happy with the install.

Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

Excellent. On time, put on shoe covers and explained what he did.

Definitely worth every penny. They make sure everything is level and don’t leave until you are satisified with the installation. Great job!

Arrived when they said they would. Called adhead to make sure everything was accessible. Very efficient and knowledgeable with the install!

The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

This was to remove (raise) an existing TV wall mount. Anthony Donaldson did a good job with the installation, but he was a few hours later than scheduled.

My installer went above and beyond. He did an excellent job, was on time and friendly and made sure to do an excellent job explaining what he did, then left the area very clean.

The guys were phenomenal!! So professional and always maintained the necessary social distancing and COVID-19 precautions. They arrived on the early side of the time window given, which was also really appreciated. I also received a phone call from one of the techs prior to their arrival with there exact ETA, which I found to be extra considerate. Another thing is we had misplaced the “one connect” cable for the Samsung tv they mounted and they were extra patient with us while my husband and I searched the house for it. Luckily, we found it. Over all, I give an outstanding review of the services provided and would highly recommend Geek Squad to friends and family. The price is very competitive as well and the techs that came were excellent and very professional! Highly recommend!