Customer Ratings & Reviews

The mounting of our new TV was a little more complicated than expected as we had to move the former mount on a brick wall. Both GEEK Squad techs were experienced and professional. Neither my husband or I are tech savvy. The GEEK squad had infinite patience in walking us through the set-up and how to watch our new TV.

Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

Another perfect TV install (TV, sound bar, brackets) for a Samsung in the master bedroom. Knowledgeable and polite tech guys!

Frank and Andrew were true professionals. They mounted the new Sony TV on the existing wall bracket. They plugged it in and made sure it worked. Very efficient!

Team is professional and does a great, quick job. Explained everything.

The GS were excellent. Took great care with my new items and carpet. Wore footies over their shoes. I love that too.

The gentlemen who set up my TV were fantastic!!!!!

The lg3 oled has nice clear picture great quality i purchased 2 may even get a 3rd one for other bedroom

I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

The agents were very professional and knowledgeable in their skills.

Geek squad did a fine job of setting up our new TV. Worked perfectly when they were done and all the packing materials were cleaned up.

The Geek Squad was quick and professional. They installed the wall mount and TV, helped us get the TV programed and running again. If I ever need something else installed I would request this team. They were awesome!!

They mounted my tv and connected it to the cable box and an old dvd/vcr player I have. They set up the tv and made sure everything worked. They showed me how the remote worked and set up my tv with my wifi too.

The Rep was on time, very helpful, mounted the TV exactly where we wanted it with little to no disruption or mess. He was terrific!

TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.