Customer Ratings & Reviews

The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

The agent mounted my tv and connected to all my pay channels I never would have been able to do it alone I guess because of my age he carried the old tv downstairs for me

awesme job. Very professional and quick! Easily since the mounting was on a stone fireplace. Great jo.

The Rep was on time, very helpful, mounted the TV exactly where we wanted it with little to no disruption or mess. He was terrific!

The Greek Squad guys were great! They showed up on time to install our tv. The installation went smooth and when completed they asked us we had any questions then finished clean up and left in a timely manner. Thanks guys!!

I utilized this service due to a tv swap. I wasn’t looking forward to trying to mount the tv myself so I opted for this service. I’m thankful that I did. They did a great job and had it adjusted perfectly.

The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!

The Installers were personable, they explained the setup step by step and answered all my questions. They also help me set up the TV's Google apps.

Love love our 76" Roku. Colour and picture is great! Lots of Roku features to learn!

This service is excellent. Had new Insignia TV stand assembled, 65” Insignia TV mounted to the stand plus cable box. DVD player and VCR player hooked up. Installer Ed and helper could not have been more professional and helpful.

The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

The Geek squad was professional, knowledgeable, And mindful of my property. The boys did an excellent job

Agents did a good job mounting our new 55 inch TV and setting up the apps we use. They arrived on time and performed the service in a timely manner.

GeekSquad is awesome! They were very professional, and when a problem arose on my end they very helpfully found me a speedy solution while still on the job!

Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

After setting up delivery and installation online three times and having no one show up, finally on the fourth try the Geek squad finally arrived and set up the new TV, but they failed to instruct my husband on use of the remote. He needed me to guide him for weeks. Bummer!

This was a tricky install because it is in a tight corner & on a weird angle. The installers did a great job!

The service was excellent. The technical team was responsive and prompt. They made sure I understood everything they were doing and that I had a say in how high I wanted to TV mounted.