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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent In-Home Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job mounting a 75 inch TV. They were professional, gave great recommendations on placement & cleaned up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were in and out in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geek Squad were friendly and knoledgeable. The asked appropriate questions about hoe I wanted the tv mou ted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulties and Jacob from customer service took care of everything and the outcome was awesome. Never in my life had such TLC and service to become a Súper happy customer. They are awesome and all my needs for me personally or for my home will be purchased at Best buy no matter the price, it’s all about Customer Service and they have it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and accurately mounted my tv and reconnected all of my devices. Appreciate the extra effort to try to center the tv despite the location of the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team did a great job installing my new TV and explaining things as they were going through the process. Also kept me informed of their arrival time and were very professional throughout the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men came in and reassured me that they would take care of everything and they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two techs were just outstanding. Completely worth the money, they installed the TV and wall mount perfectly and quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Squad install crew forgot a few details!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad mountt our tv and connect to tv box. The tv miunt is great and having a box to connect all the stuff that needs connecting is great. Just wish the great salesperson who helped us in the store told us about the box and size of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician's was great they had knowledge of the television i brought and they also installed them quick and easy very pleased i brought the geek squad account so I can count them for my installation needs Go Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

    I would recommend this to a friend