Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    Customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Cabin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew began by asking to review my expectations for the service call. They listened and asked for added clarification as needed. After installing the new TV they reviewed operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great! On time, efficiently set up the new mounts and tv and got our sound bar sinced to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT was a quick process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT AND OUTSTANDING JOB !! I would use them again because the work was great and fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV very professionally. Showed me some of the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Professional installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers arrived right on time, had TV mounted perfectly in no time. There was no clean up even necessary

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and knowledgeable. They were also patient and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mounting hardware, mounted the TV, and connected all our devices. The time taken was very appropriate. There was no mess to clean up after the agent left. Excellent job and professional in every sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but needed to install my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communicative, Punctual, Efficient, Quick, Clean.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism, fast and easy looking process of the installation TV to the wall. First what impressed me is the level of excellent communication. When he walked inside the apartment, he wears the shoe covers to protect the floor from damaging and getting dirty. We had very nice and pleasant conversation, well educated in his field. Experienced, respectful, neat , quick, done the job with a minimum possible amount of dirt and surprisingly left the work place very clean after installing the Tv on the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONALS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted the TV and installed the audio equipment did a super job. Very through in explaining the function of each piece, walking me through the installation and setup of all. Couldn't of asked for better, professional service. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly & professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the 2 men that came to my house to mount my tv on the wall. They were very professional & very nice. They did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with installation but missing fire stick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well and very happy with everything but we had a fire stick on the old TV that disappeared and when I called the person who installed it to find out where her put it I never received a call back. We would have liked it back for another TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent at installing my TV. He is very well versed in the area and took a lot of time explaining how to get the most out my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were here on time, went right to work and within minutes my 75 inch tv was mounted and fully hooked up to my existing surround sound through a new receiver. All features were demonstrated and explained to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

    I would recommend this to a friend