Customer Ratings & Reviews

Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

They were courteous, knowledgeable, and efficient in installing and setting up my 75” TV

First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

This is the greatest tv wall mount that you could ever buy. It’s awesome because it holds up to a 95 inch tv so if I want to upgrade in the future to a bigger tv I can without buying another stand.

This is the 3rd tv we have used the Geek Squad services with. They do an excellent job, take the time to make sure you know how to use the product too. Will be using them again for my next tv.

The technicians delivered, mounted, and connected the TV quickly and efficiently. They also helped with the connection to our WiFi and streaming services. They were very polite and professional.

I purchased a TV they brought it they mounted on to the wall. They set it up and they took the old TV all because I’m a total tech member.

Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

Knowledgeable good customer service appreciated they wore booties over their shoes

Installer was fantastic! Made light conversation and provided thoughts/recommendations on actual height of the TV. Would highly recommend the tech! However, it tool almost ~3 weeks to get it scheduled.

I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

great job, nice guy. very professional Thank You Greg U