Customer Ratings & Reviews

Very professional and knowledgeable. The Geek Squad employees were great. Arrived on time and explained the process. I would use them again.

They did a great job as if it were their own home.

Mike & Dan did a great job! They were both courteous and helpful and very attentive to cleaning up and removing all trash. They were patient in explaining how to operate my new TV and answering my questions. Very easy and pleasant to deal with. I highly recommend them!!

This is the third tv I’ve had installed by geek squad and as long I purchase TVs from Best Buy I’ll have them mounted by geek squad. The crew who installed my 85” Samsung were on time. Explained everything to me and treated my apartment with respect. They took extra measures to make sure I was comfortable with them in my apartment while the covid-19 pandemic continues. They made sure I was happy with the placement and explained how to fully utilize the adjustable tv mount I purchased. They made sure to setup the tv and explain the remote and features of my new 85” Samsung television. They put everything back in its place when finished and were done in a very timely manner which I appreciated. Always satisfied with Geek Squad service.

The two guys who came out from the Geek Squad to install my tv were excellent. Very professional, nice, and knowledgeable. Very happy with the service they provided.

I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

% stars to the GEEK squad team that came by. Both were extremely polite, respectful and mainly made the job of mounting large tv as if it was like hanging a picture on the wall. They put things back where they belong n cleared the box n items.

The Geek Squad confirmed the approximate arrival time for my appointment, then updated me when they ran into traffic. They had my new TV mounted in no time, and stayed to ensure everything was connected properly. Friendly, professional--I love the Geek Squad!

First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

Techs were super careful with TV physical set up. Also was very helpful in explaning features, connecting devices, and optimizing our experience.

Honestly much better than hiring someone random to do the job! They were quick friendly and cleaned up after themselves. Took measurements to make sure everything was exactly how I wanted ! Highly recommend

The agents i got did a splendid job!! Very good work and made sure all the connections and everything was super stable!!

The team came in and set up the TV. Very professional and friendly. When they were done they took away all the boxes.

Extremely professional & helpful. Offered advice on what I needed going forward if any issue should arise.

This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

This was a tricky install because it is in a tight corner & on a weird angle. The installers did a great job!

Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

They always do a great job. I would always recommend them.

The 'Geeks' who came and mounted our TV were friendly and professional. They worked quickly and were careful to leave the area spotless. They carefully explained to us non tech savvy oldsters how to control the tv. We will use them again for all of our AV needs.