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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs sent to my house were very knowledgeable and spent time to explain everything to us. They were also neat in cleaning up after themselves. They had the install completed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and worked fast. They did an amazing job getting my other equipment mounted out of sight and walk us through all the features and set everything up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the service provided. However, I was informed in store this TV could be mounted flush. Installers told me they couldn’t install flush because of the cable panel and tv mount provided with tv purchase. I asked in store employees several times about flush mounting and informed them in detail my wall set up that matched exactly what installers worked with upon arrival.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granville Nottage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, no hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new Tv and bracket. Installed existing Dvr, Apple TV, comcast box, and antenna as well. Helped me install apps on my phone to use instead of remotes for Apple TV, LG TV. I would recommend this service to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were very professional. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not recommend more highly, a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional job, no aspect of the installation was missed and the team were just a joy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy communicated very well prior to the appointment, arrived on-time, and completed the installation quickly and flawlessly. Everything worked perfectly as soon as we tried it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Communication was great. Add In they clean up their own mess. Top of the line service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Terrence - my Geek guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual and professional. They made very sensical product recommendations and saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and great time and efficiency left no mess and arrived on time definitely will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was excellent installer and explained well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional, knowledgeable, And mindful of my property. The boys did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad did a wonderful job and installing the television and the stand they did a great job in teaching us how to use it very very very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the mounting of the tv. Dustin ensured that it was placed in the space that I requested. They showed up at the time they indicated and took care of the installation in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set and mounted my 75" TV with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents painstakingly set up my TV with a considerable amount of care. They were expertise in doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend