Customer Ratings & Reviews

Awesome service, came in with all the tools, explained everything step by step! Will use this service again!

The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

I bought a Samsung TV for my wife's new home office and the installation service. I also had to pick up a new cable box for the room. I must commend the techs, Marty and Carlos, for surpassing my expectations. During the installation, they found that the cable company assigned the wrong box to my account. They were able to determine this when the TV failed to operate after the installation. They patiently communicated with the company and completed the installation. I thought I was going to have to arrange a service appointment with the cable company before we would be able to watch the new TV. My wife and I sincerely appreciated this since we were having guest that weekend. Best Buy is fortunate to have employees like Marty and Carlos who put the customer first. I just want to thank them for taking the extra steps to complete the installation so we had the TV available for our guests.

The agents were on time and completely professional, knowledgeable and courteous. They explained everything as they went along and spent time showing me how to operate the system until I got it. Geek Squad always rules!!

Very professional and knowledgeable. The Geek Squad employees were great. Arrived on time and explained the process. I would use them again.

The installer was super quick and knew exactly what he was doing, which gave me confidence that my large TV wouldn't be pulling out of the wall and falling. If you are trying to mount a large TV yourself with a friend, rethink that, and have Best Buy install!

Geek Squad installed our 82" Samsung QLED 4K UHD, HDR and Sound Bar System in our great room. He also came back a month later to calibrate the TV and it made a world of difference in picture quality and sound compared to factory default settings.

We have an older home and they did a great job getting the mount to work for our Frame TV.

The agents were very knowledgeable and friendly. They mounted the tv above my fireplace perfectly. The agents followed all cdc guidelines and completed the job quickly. Will definitely use geek squad in the future!

Best in the business i couldn't be happier thabk you

I was very impressed with the 2 men that came to my house to mount my tv on the wall. They were very professional & very nice. They did an excellent job.

There were 2 technicians installing my TV because its a 75 inches TV. Very professional and efficient as always. They also helped to setup my TV and cleaned up the area. Highly recommended.

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

The Guys were excellent. Made sure everything was perfect before they left.

On time delivery and set up. Very professional and efficient.

Amazing fast and knowledgeable crew. Super happy to have them quickly install the new tv and all components

The agents mounted by TV and connected it to all my other electronics including receiver, speakers, dvd player, and cable set box.

The team came and set our tv up within the hour they were great, very professional and helpful. Made the entire process so easy!

The agent quickly and accurately mounted my tv and reconnected all of my devices. Appreciate the extra effort to try to center the tv despite the location of the studs

Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.