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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesme job. Very professional and quick! Easily since the mounting was on a stone fireplace. Great jo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative Andres was not only thoughtful and paid attention to the exact details of height placement, he assisted educating my on the newer antennas and installed for me. I bought the antenna immediately. Outstanding service from the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and did a very clean installation, I will always recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new television was very dissatisfying. I had to point out things to the men doing the installation that should have been done correctly the first time. I found several screws in the carpet for several days after they left. They were respectful and tried to do a good job. In the end I wished I had just done it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and his partner did a really good job setting up everything. So helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and connected it to all my other electronics including receiver, speakers, dvd player, and cable set box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team showed up as scheduled and installed the Wall Mount. They explained what they were doing and completed the task by making sure everything was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the extra efforts they’ve done to make this work as house were newly built but with few intrinsic flaws that posed issues with the Geek Squads! They put on their capes and they’d leaped HIGH!!!! You are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did his job efficiently. The wall mount already installed worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and made sure everything was connected. Even give me advice on mounting another tv I had yet to receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat was incredibly professional. He was on time, did the work effortlessly, and made sure I ( the customer) was happy before leaving. He also called a few days later to follow up which impressed me as that is not common anymore. Pat is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set our tv up within the hour they were great, very professional and helpful. Made the entire process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation Was Done in A Professional Manor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV was installed and all connections were made by professionals. It was well worth the extra money to have the Geek Squad deliver and set up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

    I would recommend this to a friend