Customer Ratings & Reviews

The Geek Squad did it very fast. I was shocked and the did an amazing job and ran through everything with me.

Crew showed up and had a busy day here installing the TV and security equipment. They did an excellent and awesome job as well..

Geek Squad crew members were knowledgeable, friendly, and efficient. They did an awesome job and made the whole process easy.

The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

Josh did a great job installing our TV. It was not an easy install and he had the experience needed to deal with difficulties.

The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

Geek squad agents mounted the new TV and got everything connected.

The installers were very professional an did a very good job. Both young men worked very well together an courteous.

The person who did the installation was efficient and helpful.

Geek squad came and installed my tv, they did a fabulous job with the installation and programming the tv. They went over everything with us. Would definitely recommend them.

The quality of the mount job Marco and his team performed was absolutely top notch. Their suggestions on how to mount and run cables were perfect. Their dedication to making it incredibly functional and aesthetically pleasing was inspiring. These guys know what they're doing.

Max was superb in mounting the TV and sound bar and helping me troubleshoot connecting them to a new WiFi network.

Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

They know their stuff. Fast and efficient setup. Will use them again.

The agents were on time, organized, quick, super competent, and nice!

These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

The gentleman who mounted my TV was great. Very personable and friendly. He was quick to install and mount the TV. Even went out of his way to help me get the old one back. I was impressed he could mount the 86 by himself.

Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

I've had some "just OK" installation experiences with Best Buy, but this last installation experience was just perfect. The installers showed up on time, were neat and tidy during the job and with the clean-up, and went the extra mile to make sure the installation was perfect. I had an existing mount that was being reused. Rather than just slapping the new TV on the existing mount as-is, they noticed that the location of mount would result in the new TV being a little too high as compared with the TV being replaced. They took their time, removed the mount, reinstalled it at the better height, tested it and then hung the new TV. Once the new TV was installed, they waited for the updates to finish, made sure it was working properly, showed me how to use it, then left. So, they could have been in and out in 15 minutes, but instead took an hour and a half to do the job right. Very impressed.