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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Best Buy installed and mounted 3 tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 different appointments to install tv’s in my new home. They were all installed and mounted and everyone worked as a team to help. They were quick and made sure everything was in its place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! I had already had the TV installed by someone else but decided to add a sound bar. I had Geek Squad install the sound bar only to discover the tv had not been mounted properly. I am very pleased with the results after Geek Squad fixed it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lanai tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech and clean installation. Siding looks natural and even the electric service providers were impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to set up my new 55 inch tv with a wall mount. They did a professional job in a short period of time. I was satisfied with their service and would recommend them. They followed up with a good cleanup of the open box and the opened accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job once they saw I wasn't about to buy their tv mounts which cost more when I had already purchased the ones I wanted to use which had more functions to it & was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and perfect TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick from the geek squad was very helpful. I appreciated the fact that they took the time to show me options on how the TV would look like and then proceeded with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech kept us up-dated on arrival time. He had everything he needed and installed the TV. He was very neat, asked if we had any questions and wished us a good day. Very professional and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy hookup, but the guys were very helpful with using the tv, helped me find where my password for my google network device might be in its settings, etc. It felt like my neighbor came over to help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent for the price and was also done by a well qualified technician in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious how a tv mount looks like and after my tv is mounted it looks like I’m in the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 75” frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionally mounted my tv with the greatest of ease. I am thoroughly impressed by the quality of work they performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect scheduling, arrived on time and were prepared. Mounted with no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient and installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad hang my Tv in my office, the installers did an excellent job. They worked with me to get the Tv in the perfect spot. Once the tv was hung they setup the the tv and made sure everything (cable, DVD, etc.) worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend