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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad works to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up our mount for our new TV perfectly. What a relief in not having to do ourselves and knowing that it was done perfectly without a hitch! Thank you guys for your perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were super careful with TV physical set up. Also was very helpful in explaning features, connecting devices, and optimizing our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-Time / Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up to the house on time, with great care to protect my flooring and TV. Get it up right where I wanted it with no issues. Great piece of mind to know it is been mounted by pros, stable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad we hired the Geek Squad to properly install the wall mount and our new TV. No sense leaving this to chance. They showed up on time, did the work and were very professional. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so helpful installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always kind and helpful. They came in and did their job and were VERY patient with us old folks, explaining how it all works. They waited until we understood the remote and what else we needed to do to enjoy our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and made sure everything was connected. Even give me advice on mounting another tv I had yet to receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!!! Very professional! Would use again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt and answered all questions. Not only mounted TV but set it up and showed me how everything w

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of The geek squad came in a timely fashion and professionally installed my television. I definitely could not have done this without them, it ensured that my family enjoyed watching the TV a few days after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, didn't need it because was for a Samsung Art tv). They were open to explore my request for a particular install (needed the cables run elsewhere), but were also upfront about why they weren't able to do it. I recommend TotalTech because install for both TVs I purchased was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad I did not have to endure the hassle of mounting my new tv and setting it up. They also installed a security system for me. Very polite gentlemen and careful to wear shoe covers when going in and out of the house. I appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demand Best Buy Agents Only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 56 or larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mount it makes it easy to get to the cords and wires on the back of the TV

    I would recommend this to a friend