Customer Ratings & Reviews

Mounting went well. Third party installer couldn't complete the install and mounting, but Geek Squad came back and installed everything correctly.

I purchased Samsung 70” T.v. I also had it installed by a man named Carl. He did a great job installing everything for me he went out of his way and was very respectful and professional.

Excellent installation and professional services! Staff was very nice and did a great job.

The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

Techs did a great job mounting the tv. They cleaned up after completing the work and tested everything out to be sure all was working before leaving.

Best thing I did three years ago was get total tech with Best Buy. They helped me throughout a hack by an ex friend and always there when stuff is not working.

Excellent install. The techs were courteous, sent a text prior to arrival, and on time. The install was completed in under an hour.

The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!

Nick from the geek squad was very helpful. I appreciated the fact that they took the time to show me options on how the TV would look like and then proceeded with the installation.

The technician was excellent! Service was very professional and she was quick and neat.

Satisfied with the mounting of the tv. Dustin ensured that it was placed in the space that I requested. They showed up at the time they indicated and took care of the installation in a timely manner.

Hi, Our tv was installed by two great installers. They were friendly and wore all the proper PPE. One even hooked up our Roku so that the wiring would not show. These installers deserve a raise and extra vacation days!!! JB

This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!

The agents were professional,timely and completed everything that was needed

Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

The agent who mounted my TV was fantastic, professional and knowledgeable.

South Shore Geek Squad is the BEST. Doug and Matt are knowledgeable, respectful, and considerate and they know everything about the product they're installing. We always feel comfortable when Doug or the Geek Squad are scheduled for in-home installation.