Customer Ratings & Reviews

I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

The installers who mounted the TV and installed the audio equipment did a super job. Very through in explaining the function of each piece, walking me through the installation and setup of all. Couldn't of asked for better, professional service. Very pleased.

I decided to hire Geek Squad to install my 65" and 32" flat screens along with the Linksys Velop Router and couldn't have been more pleased. Mike from the Geek Squad was extremely knowledgeable and installed everything quickly and flawlessly.

The agents installed the bracket and mounted the TV in a very quick and efficient manner. They were well versed in their hardware and tech skills. Many thanks!

Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

They done an excellent job, best thing I done was have them install and set up. They were great very satisfied with their work.

The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

I would highly recommend these guys. They worked tirelessly for an hour to ensure everything was perfect. They took care of my property and took time to explain everything.

The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

These guys are fantastic, i can mount a tv just fine but they do it fast, they do it right, and with totaltech it didnt cost me a penny

Paul did a great job hanging the tv and shelf. He has a great attitude and extremely knowledgeable. All wires hidden and all works perfect

The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

Joe and his crew removed my old tv and mounted my new tv. He did an excellent job. Was very professional and knowledgeable.

Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

the gentlemen that came in to put in our wall mount were kind, easy to talk to and very professional...

They know how to hang a tv. In and out in no time. Looks great. Good job.

I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

I had 3 different appointments to install tv’s in my new home. They were all installed and mounted and everyone worked as a team to help. They were quick and made sure everything was in its place.

Did an excellent job at installation answered the questions about the set up, provided an extra cable and surge protector