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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 38,692 reviews
  • Rated 4 out of 5 stars

    Almost perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my new Samsung 50” 4K tv with new wall mount is almost perfect. This our problem, we are hearing static like noise from our sound bar. I have felt the wire connections several times for tightness. When I move sound bar slightly sometimes it stops sometimes it doesn’t. I would like geek squad to recheck my wires!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered, hung and completely set it u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hung TV did a fantastic job! They even set it up completely. First rate!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that installed were professional and made quick work of removing and installing the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done an excellent job and showed patience while helping me to understand how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agents did a fantastic job mounting a 75' TV to the wall with the TV mount I provided. They were quick and thorough with connecting and setting up the TV to the AV Receiver and Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionals! On time and efficient. They installed my new TV a day before the Super Bowl, so i was able to watch Color, Cut, Calarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at installation answered the questions about the set up, provided an extra cable and surge protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing & mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV & did a wonderful job!! Very knowledgeable & great personality! Very clean & made sure things were back in place. Hats off to my techs! Rating 10+!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have Geek Squad deliver , install and set up my new TV. It was a pleasant experience and well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were excellent. Made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV’s on their mounts and installed all of my Sonos sound equipment and cable boxes and synced the remotes and sound equipment. Also made sure my wifi was updated for internet and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 56 or larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mount it makes it easy to get to the cords and wires on the back of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise decision by Geek Squad to not install the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer would not do the install because the installation would not have been stable and safe. He cheerfully packed the TV and mount up and gave me full credit for the TV, the mount and installation cost. I will definetly patronize Best Buy again. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed and mounted my TV was fantastic. He took his time to go over each step he made, he set everything back up and made sure we knew what to do. Would certainly use him again. Please thank him for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is very technology smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came into my home. Done what they had to do so professional. And they were very friendly. They wore face masks the whole time they were there. I would definitely want the same crew they sent me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and value. We love how it mounted and will enjoy it for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend