Customer Ratings & Reviews

The agents mounted my TV in no time above fireplace and cleaned up all debris. They connected my devices and saved all active apps that we use. Showed me how to add more as well. Great experience!

The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

I had two fellows arrive and deliver my new OLED TV, install my wall mount, hang my new TV, and give me a brief tour of my new TV. I was very pleased with the service. The two fellows were more than happy to answer all my questions.

The crew installed the mounting bracket, pulled wires from the media station, hooked up connectiokns and mounted our new 55 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

Devon and Eric did an awesome job in mounting my new TV. They were finished very quickly but still took the time to get it set up and explain the basics of the tv to me. Great job guys!

very pleased w service in setting up TV even helped to get cable set up correctly which the cable company didn't do.

Very professional and would highly recommend their installation service

Daniel was awesome. He arrived on time and finished within 30 minutes. He even helped me shop for a mount for my projector and recommend other items for my home theater. I will be calling to request him personally for my next appointment

After upgrading to a larger TV and getting a new console, the Geek Squad came out and (re)hooked up my components. We're very happy with the results.

This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

Agents came in with the Tv and all the stuff we ordered. Hooked it all up and explained everything. Had to come back and fix a wire and a setting but not a problem. They were very knowledgeable, timely and mannerly.

Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

The Geek squad guys were great.... in less than an hour they installed my 86 in tv to the wall and made sure it was perfectly centered to the wall and connected all the cable box and others to the tv. Amazing and clean job!!!

The agents mounted my TV and installed it quickly and connected to all my devices. I am so satisfied with their work specially with Pedro Matos, 10-star technician, who did the service. He deserves to be given lots of work!

Geek squad did an excellent job wall mounting our 86 inch tv. They took the time to make sure the remotes were set up, NetFlix was set up and the volume was where we wanted it.

Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.

The technician came at the correct time, was very proficient in setting up our TV, and it was an enjoyable experience all together.

Both Geek Squad techs were courteous and did good job trouble shooting my existing system and to mounting new TV and determining how to work. They did not leave until I was satisfied and gave recommendations of equipment I needed to make TV work better.

Team that came out was great. Did justvas asked and good work. I always do my own normally but with limited help I decided to let them be liable since this 85” tv is so awkward and fragile