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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Always Comes Thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member was very professional, timely and respectful of my home. He was perfectionistic in ensuring the TV was installed exactly in the middle of my wall! I will not hesitate in recommending the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ's Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geeks mount our new tv, and they connected it to all our devices. Then we had them back again to move it to the other side of the room after we rearranged our furniture. They were in and out in no time, where very professional, and quite helpful. EZ runs a great ship over there in ORL.... xoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging up television and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my TV and moved my old TV to my bedroom and mounted it as well. They were very professional and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounted on my wall was a 42 inch. I purchased a 65 inch. They had to move my mount over to accommodate the bigger set. They did it so fast and quietly, I was waiting for them to start and they were finshed! They also mounted my sound bar under the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys where great on time took there time make sure every thing was done rite and walk me over the steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will be glad you did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV monitor frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of the mounting Frame is a big plus. It allows you to tilt the monitor in any direction to suit your audience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came in to put in our wall mount were kind, easy to talk to and very professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents mounted the new TV and got everything connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job — personable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who showed up did a great job! They were courteous, knowledgeable and had the TV mounted in very little time. They made sure the tv was positioned to my liking ...overall very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came out were great. Speedy, professional, and installed perfectly. They answered my dumb questions with respect and didn't leave a mess. Definitely worth not doing it myself.

    I would recommend this to a friend