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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in Sony TV beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is great but we already new the sony brand as a reliable and great product. The installation was perfect. The young man from the Greek squan was perfect . He knew exactly was he was doing and was quick to install . I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and well informed Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad people that came out to install our new TV were very professional and gave me some great information on speakers and what to look for if I decide to upgrade mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 t.v.s and wall hangers for them, yes we could have put them up . . . but it was so sweet to have the Geek Squad come and put the wall mounts up and start the set up for the t.v.s. Yes, it was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed tv and set up in good time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and knew what he was doing. Friendly and curtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, polite, and very professional. He mounted the TV with lots of consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to set up my new 55 inch tv with a wall mount. They did a professional job in a short period of time. I was satisfied with their service and would recommend them. They followed up with a good cleanup of the open box and the opened accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were above and beyond. Knowledge, care, respectful and courteous. I wish all employees were of this caliber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is much better quality picture wise and sound wise it’s very low definitely need a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. They did an jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job guys! Cleaned up after themselves and explained every thing to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was GREAT at installation and answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geoff and associate first came out to consult with us regarding a new home theater setup. They gave great advice with suggestions that would work great for us while saving us money. Once we decided on our course of action and bought the equipment they came out and set it all up. Then spent the time explaining all the ins and out of operation. They did not leave until all our questions were answered. They were amazing from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and took the time to ask me how I envisioned the installation. After discussing some things that I had not thought about, they completed the job very quickly and professionally. Great Job and great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job installing the TV and the mount. Everything was connected well and they explained what we needed to do. It wasn’t the installers fault but we weren’t happy that no one told us ahead of time that we had to pay extra to have the TV installed over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend