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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Your installer was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got the old TV and mount off quickly and the new mount and TV installed in a jif! Also had it hooked up so surround sound worked and did all the set up on the TV for the remote. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount on the outside wall, installed the TV in less than an hour. Great service and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to our home were very professional and took the time to show us how to use our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that the Best Buy installers gave was excellent! They were well mannered, did excellent work, cleaned up any dust and trash before leaving and were so helpful. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job of unwrapping and mounting my new TV. Did a quick checkup to made sure everything worked and showed me a few pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. They did an jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job Professional Neat worker.i wound recommend having Television mounted by Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was completed in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad installed my 2 TV’s correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 2 TV’s correctly to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional services! Staff was very nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Tech person was on time and very nice. When install was complete, the packaging was picked up and removed. No mess left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was absolutely excellent. The two gentlemen knew what they were doing and explained every little detail to us. We were so happy with their service we feel they should be rewarded. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice guys came with our television. One of the men name was Chris. Set the TV just perfect. They kept my floors clean by putting on those funny booties & was happy to see that. Would recommend them to everyone we know. Thank you Gentlemen!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J. Matyas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and very professional. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

    I would recommend this to a friend