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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Always a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four geek squad members showed up at my house on time and even called when they were on the way. They were very professional, knowledgeable and accommodating. They set everything up and answered every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DILLION THE MAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillion was great, he mounted 2 TV's and did a fabulous job. I will always ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount switched out per tech recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Kris were great! After determining that wall mount we purchased wouldn't work with metal support beams behind wall, Fred suggested a different one. Luckily he had it on his truck. Installation was smooth and quick. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were personable and professional. They did their job and left in a timely matter. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached the mount to the wall and mounted and set up my new TV. He was very fast and left no mess behind. He was polite and thorough in answering all my questions. A truly great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a great way !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ren is a great technician! 2nd time in 2 1/2 years that I have been fortunate to have him perform the installations. Always does professional and meticulously work , that I greatly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked, mounted, installed with all my devices, and configured everything. When they left everything was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad so it was easy for me looks good on the wall. My advise is let the geek squad install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent! Service was very professional and she was quick and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv bracket and mounted my tv successfully. Very happy with the quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional tech, got the tv up and running quickly and took time to show us how to operate remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad John did a terrific job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a GREAT job mounting my TV, plus he was super friendly! I’m very happy with my wall mounted TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting my TV thank you. Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv/soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Zack & Charlie are the best. Perfect installation, very professional demeanor & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my TV's quickly, and paired my comcast remotes to all my TV's, and some were not even purchased at Bestbuy. Plus hauled away my old TV's.

    I would recommend this to a friend