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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very professional and courteous. They took their time to make sure everything was done correctly and that I understood how to use it before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the $, YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason you want this service. William was amazing, and provided great service and much value add to the purchase and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and set up our TV and the programmed the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing and professional. They were careful handling the TV and hung it perfectly. They were patient with me during the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service! They came on time and left my house clean. They were very knowledgeable, explained my TV features and answered all my questions. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt,courteous, respectful and extremely knowledgeable about the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be more pleased w/ techs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG oled 65” E8 installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 65” oled E8 from Best Buy and had them install it on the family room wall. Very courteous staff and installed patiently. Few hiccups in item arrival and delays as a result, but all went smoothly after item arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 77 inch OLED that was just too big and awkward to put up without getting finger prints on the screen. We didn’t wanna risk ruining our screen so we hired Best Buy to come in and do it. Money well spent as they put the tv at the perfect height and did it all pretty quickly. Definitely recommend if you have a tv you don’t want to ruin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV. Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the recommended mount for the TV so there were no problems installing it or fitting the TV. Our Geek Squad professionals installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the geek squad to install a tv. They were finished within 2 hrs of arriving at our home. They installed the power source, tv mount and mounted the tv. Also he made sure I was clear on the operations of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and was prepared to mount the TV as well as remove the old TV. The mounting and config went smoothly. The removal of the old TV which was very heavy took time but it was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and precise installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had calculated the position of the TV based on online recommendation but the Geek Squad told us that the recommended height wasn't good for a 77". we corrected our height and they were right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great mounting my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

    I would recommend this to a friend