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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed a sound bar & Hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi did a great job. thank you! He was with another guy last time he came and the other guy was great too. They did a great job and they’re both pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & Hanging bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek agent was very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, tested all the connections, and ensured we understood how the connections were appied. We rely on Geek Squad for our technical needs and they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got the new TV up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were two of the most professional technicians I have worked with. They completed the installation and hauled off all of the excessive packagings from my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional job installing my Sound System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job connected multiple stereo components and TV, in the living room along with the master bedroom. I am completely satisfied with Geek Squad's work. I have used the service on prior occasions and will do so again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an excellent job mounting my 70” TV and routing the cables through the wall. Super friendly, fast and the work looks incredible. Oh and you can’t beat the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin & Omari, Geek Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Justin and Omari did a outstanding installation. They were professional and comcompleted the job on time. Hopefully in the future they'll be assign to do another install here .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend