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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very helpful & speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super helpful and did a great job installing my new TV and bracket to go with it! 3 ladies came and they unpacked everything and got it all installed and set up for me in a short amount of time! I would definitely recommend using the geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, polite, and very professional. He mounted the TV with lots of consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up to mount my television above my console. They were able to supply the various cords I did not have and had me hooked up in no time. They also hooked up my new direct tv and took the time to explain the how the new remote worked and set it up so I only needed to use one. And when they were done, they cleaned up the area and took the boxes with them! Went above and beyond. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up fast and easy The Geek squad did a great job in a timely manner took my old TV did all the heavy lifting great service the men were very polite and helpful in answering all my questions thanks geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good-3rd party bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job from skilled techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV was very nicely done by Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very nice and friendly. Set up my mount and got TV set up and running nicely. Explained remote and even programed it to my TiVo remote so my wife and I both can control TV; each one having a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went right to work , never stop till done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad look at the package took it out of box laid it in order on the floor. Proceed to assemble by looking at instructions twice. Finish by my standard in record time. Instructed me of use of stand and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was done thoroughly and efficiently. I couldn’t be happier with my install and the professionalism of the team that did my service. And the finish product was say past my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD KNOW HOW TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised two technicans came to remove the set from the box, hang it on an existing mount, and connect all the wiring. No problems. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guess came around the time they told me and did a great job by making sure I was happy with everything. Gave good recommendations as well. Cleaned up pretty good as well. Wish they would be the ones that did all my installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional. They exceeded my expectations. Installation was done in time. Very professional and very clean. Job well done. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were both professional and friendly! Did a great job setting everything up. Very patient with me in explaining operation. Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on an existing wall mount. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation on top of gas fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Serrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with set up. The only thing better would have been to drop the cords down the inside wall. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected all of my devices also explained the TV remote and different options on the TV Great service however a little pricey since I was having two TVs mounted they could have gave a little bit of a discount since they were here anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install ofsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Quick, professional and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a 65” tv for me. The communication well and kept me updated on arrival time. They did the install with no issues at all and explained how everything worked.

    I would recommend this to a friend