Customer Ratings & Reviews

The agent mounted my TV and connected it to my devices. job well done

The two Geek Squad crew members were terrific - so professional and knowledgeable. They hung my new TV and di ana amazing job.

We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

Guys that came out were great. Speedy, professional, and installed perfectly. They answered my dumb questions with respect and didn't leave a mess. Definitely worth not doing it myself.

The service was great. The Tech knew just what she was she was doing. Set up our entire system

Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

The install of my new Samsung 50” 4K tv with new wall mount is almost perfect. This our problem, we are hearing static like noise from our sound bar. I have felt the wire connections several times for tightness. When I move sound bar slightly sometimes it stops sometimes it doesn’t. I would like geek squad to recheck my wires!!

Excellent, efficient, and knowledgeable. They knew exactly what needed to be done and they cleaned up after themselves. Oh, yeah, the wall mount is perfect!

The gentleman that installed, my TV were very professional and very courteous. Yv is great

Agents came in with the Tv and all the stuff we ordered. Hooked it all up and explained everything. Had to come back and fix a wire and a setting but not a problem. They were very knowledgeable, timely and mannerly.

Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

The agents were awesome. Treated the equipment as their own and went through the necessities. Very happy with the service and glad I didn't go at it alone.

The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

The Squad was professional , courteous, efficient. I have mounted televisions before . it was a pain. I will not even think about doing it if I can get the Greek squad to do it, period.

Best Buy's local installer; Aaron, has done an excellent job in our home with all installs of our televisions, speakers, etc. His attention to detail and work ethic is a plus for Best Buy!

Excellent installation service and customer service. Good level of expertise and patience when asked questions.

They did a great job mouthing & hooking up the TV & our Roku! Very friendly & professional. Did a great job with clean up too!